Dignity funerals
Funeral Service Operative
Job Description
Casual Hours as and When Required
Various Locations: Camberwell, Kensington, Kingston upon Thames, Wembley
Hourly Rate: £14.20 per hour.
Are you looking for flexible work that allows you to make a meaningful contribution to your local community? As a Funeral Service Operative, you’ll play an important role in supporting families during challenging times, providing respectful and professional care.
With varied hours, this role offers the flexibility to fit around your other commitments, allowing you to balance work and personal life while making a real difference.
About the Role
This position provides the opportunity to support families during their time of need, helping them say goodbye to their loved ones with care and dignity. As a Funeral Service Operative, you’ll be an essential part of funeral services, ensuring everything runs smoothly and with the professionalism families expect.
While much of your work will focus on ceremonial duties, you will also assist with care tasks such as bringing the deceased into our care and preparing them for their final journey. Throughout, you’ll maintain a calm, supportive presence that families can rely on.
What You’ll Do
In this role, you’ll undertake both ceremonial and care responsibilities, ensuring that every aspect of the service is handled with professionalism and respect. Your key duties will include:
- Acting as a bearer, ensuring funeral services proceed smoothly and with the dignity families expect.
- Driving funeral vehicles with care and precision, offering reassurance to families during difficult times.
- Bringing the deceased into our care, both during and outside office hours, with sensitivity and respect.
- Assisting with preparation tasks, such as dressing and placing the deceased into coffins, ensuring they are presented with the utmost care.
- Maintaining funeral vehicles to ensure they remain clean, presentable, and reflect the high standards we uphold.
- These duties are at the core of providing a professional and compassionate service that families can trust during a difficult time.
Is This the Role for You?
We’re looking for individuals who take pride in delivering exceptional ceremonial and care support with professionalism and respect. You don’t need prior experience in the funeral industry—just a commitment to providing outstanding service during life’s most challenging moments.
This role is ideal for someone who:
- Holds a Full UK Manual Driving License
- Can remain calm, composed, and professional in sensitive and emotional situations.
- Is physically capable of lifting and carrying heavy items in accordance with manual handling guidelines.
- Provides exceptional service with empathy, care, and attention to detail.
- Is reliable, well-presented, and committed to maintaining high standards.
- Familiarity with the local community is preferred, but not essential.
Why Join Us?
We offer a supportive and rewarding environment where your work will have a lasting impact on the lives of families and the community. Our benefits include:
- 22-25 Days Holiday + Bank Holidays (Accrued)
- Pension Scheme
- Free Uniform (Including Dry Cleaning)
- Access to Internal Permanent Career Opportunities
What are the next steps?
To join us in this role, simply hit the ‘apply’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.
Job Type: Permanent
Pay: £14.20 per hour
Work Location: In person