Gaming Lounge Lead

Job Description

Future Survival is an innovative entertainment hub offering laser tag, airsoft, retro and modern gaming, VR experiences, and a range of exciting activities for all ages. We’re dedicated to providing engaging, educational, and entertaining experiences, and we’re looking for a passionate and tech-savvy Gaming Lounge Lead to join our team and help create memorable moments for our customers.

In addition to our entertainment offerings, we run a weekly coding class, deliver inspiring talks for schools and youth groups, and host a STEM club to promote science, technology, engineering, and mathematics in fun and interactive ways.

Role Overview

As a Gaming Lounge Lead, you will be responsible for assisting customers in our state-of-the-art gaming lounge, which features retro and modern gaming equipment, VR headsets, and STEM-focused activities. You’ll manage gaming sessions, organise events, teach coding, and foster a passion for STEM subjects among young learners, ensuring an engaging and inclusive experience for all visitors.

Key Responsibilities:

• Customer Engagement and Bookings:
• Assist customers with walk-ins, online reservations, and party package bookings.
• Provide gaming advice and support to players of all experience levels.
• Promote a safe, inclusive, and welcoming environment for gamers and learners alike.
• Event and Activity Management:
• Plan and run gaming sessions, events, and parties, ensuring they run smoothly and on schedule.
• Deliver weekly coding classes following a structured plan of work.
• Organise and host STEM club activities that encourage curiosity and learning in science, technology, engineering, and mathematics.
• Prepare and deliver talks for schools and youth groups, showcasing gaming technology and STEM concepts in engaging ways.
• Technical Support and Setup:
• Maintain and organise retro and modern gaming setups, ensuring all equipment is clean, operational, and ready for use.
• Troubleshoot technical issues with gaming equipment and VR setups.
• Assist with basic coding tasks, such as managing custom gaming configurations or simple tech troubleshooting.
• Team Leadership:
• Manage 1–2 staff task lists, ensuring smooth daily operations.
• Support team members during events and activities.
• Marketing and Promotion:
• Collaborate on marketing efforts by showcasing gaming and STEM features during events or for social media campaigns.

Key Skills and Experience:

• Passion for Gaming:
• Strong knowledge of retro and modern gaming platforms and an enthusiasm for sharing this with others.
• Coding and STEM Knowledge:
• Basic coding knowledge (e.g., Python, JavaScript, or similar) is highly desirable.
• Familiarity with STEM concepts and the ability to teach them in an engaging and accessible way.
• Customer Service and Engagement:
• Excellent communication skills and the ability to connect with a diverse audience.
• Experience delivering talks, workshops, or classes is an advantage.
• Organisational and Technical Skills:
• Strong organisational skills and attention to detail when managing events, bookings, and tasks.
• Comfortable troubleshooting technical issues with gaming equipment and VR setups.
• Teamwork and Leadership:
• Ability to work both independently and as part of a team.
• Experience managing small teams is an advantage.

This position offers a unique opportunity to combine a passion for gaming with a love for technology and education. If you’re excited about inspiring others and creating memorable experiences, we’d love to hear from you!

Job Type: Part-time

Pay: £10.00-£12.00 per hour

Expected hours: No less than 20 per week

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Experience:

• coding: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person