Marshall motor group
General Sales Manager
Job Description
General Sales Manager – Audi London South East
Salary: Competitive Salary plus OTE £85,000
Benefits:
- ECOS Company Car Scheme
- 33 days annual leave including bank holidays.
- Life insurance.
- Contributory pension scheme.
- State of the art Audi Store.
Who we are
Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK’s 7th largest motor retail group (AM100 11/24).
We operate 147 franchise stores representing 25 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.
Marshall Audi South East London is a state-of-the-art new style Audi store based in Beckenham – with excellent transport links close by such as Elmers end train station
It is an exciting time to join team Marshall Audi – we are looking to see more than 20 new Audi models between 2024 and 2025, with a strong focus on BEV (Battery Electric Vehicles) and PHEV (Plug-in Hybrids) being at the heart of Audi – there has never been a better time to join this Premium Brand.
The Role
We are seeking an experienced General Sales Manager to join Audi London South East and lead our sales team at our Premium Audi Store. In this role, you will use your sales management experience to lead the team in delivering good outcomes for our customers.
Reporting to the Head of Business, this is a fantastic opportunity to join a leading automotive group whilst representing a remarkable brand. You oversee a team of 11 Sales Executives and a Transaction Manager; the team oversees both New and Used Vehicle Sales. We are looking for someone to drive the team and Business forward. Must have previous experience in budgeting and forecasts.
We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed.
What do I do?
- Managing a team of 11 Sales Executives.
- Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance products
- Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective manner
- Working to promote vehicles and services on offer in the dealership and online
- Ensuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores
- Collating finance proposals for customers which are in the best interests of the customer
What do I need?
To be successful in this role, you will have previous experience as a sales manager within the automotive industry with main dealership experience. In addition to your experience, you will demonstrate the following:
- Excellent relationship building skills with internal and external stakeholders
- Ability to lead and motivate a team to achieve both quality & quantity goals
- A calm and professional manner
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Automotive Sales: 1 year (required)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: REQ11125 GSM for Audi SEL