Guest Relations Team Member

Job Description

Guest Relations – Join Our Dynamic Team

! Flexible Hours Available ! No day is ever the same !

Are you looking for a fun, flexible way to make extra money while being part of some of the most exciting events around? Whether it’s a crowd-roaring concert, an electric festival, or a thrilling stadium event – this is your chance to work behind the scenes, create unforgettable experiences, and get paid doing it!

You’ll be at the epicenter of buzzing entertainment, where the thrill of live events comes to life, and every moment is filled with high energy, unforgettable experiences, and endless excitement!

If you’re looking for a fun extra stream of income with flexible hours, this role is perfect for you. Let’s make your next paycheck as exciting as the events you’ll be working at!

What You’ll Do:

• Greet guests and ensure they have an amazing experience.
• Answer guest questions, direct guests to important areas of the venue, and provide additional assistance whenever necessary.
• Scan tickets for entry, administering applicable wristbands for event entrance.
• Seat guests and ensure everyone’s comfortable.
• Help VIPs and guests enter and exit smoothly, making you part of the backstage action.
• Enforce all venue policies and procedures, participate in emergency evacuation operations.
• Complete all company and venue required training and participate in employee meetings.
• Resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all.

What We’re Looking For:

• Be proactive, positive, and approachable, with a genuine desire to work with the public.
• Thrive in a fast-paced/ busy environment, maintaining patience and empathy while working under pressure.
• Be an excellent communicator, confident in engaging and working with all kinds of people.
• Punctual, reliable, and well-presented – you’ll always look the part!
• Working indoors and outdoors, available evenings and weekends.

Why You’ll Love It:

• Flexible part-time hours that fit around your schedule.
• Opportunities for growth
• Fantastic team

Job Types: Part-time, Permanent, Zero hours contract

Benefits:

• Company pension

Schedule:

• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person