Learning & Development Programme Operations Specialist

Kennedys is looking for a Learning and Development Programme Operations Specialist to join our high performing and fun team. This role is pivotal to the team as it will manage the delivery of our global suite of learning programmes to ensure a positive client experience.

Working closely with our business partners and external facilitators, we are looking for someone experienced in co-ordinating a complex programme of learning events, who has had exposure to a global environment and worked with a commercial and corporate setting.

This is an exciting opportunity to join a global HR team at a global law firm.

Travel to our Chelmsford office, where our L&D operational team are mainly based, will be required at least 1 day per month. Kennedys would consider flexible / part time hours.

Team

Kennedys HR team support the firm around the world with all people related matters.

The HR team is based in Chelmsford, Manchester and London for the UK, Dublin and Belfast for EMEA, Singapore, Hong Kong and Australia for APAC, Basking Ridge for US and London/LATAM for LATAM. The areas of HR that we have responsibility for are Business Partnering, Learning and Development, Recruitment, Responsible Business (Social Impact and Diversity, Equity and Inclusion) Policies and Operations, Reward and HR Systems. The HR function is also responsible for the Secretarial function in the UK.

Key responsibilities

• Manage, with the support of L&D administrator, the delivery of a suite of global learning programmes ensuring a positive participant and facilitator experience. This could include: confirming dates with suppliers; running nomination processes; setting up programme briefings; liaising with speakers; checking delegate engagement levels and ensuring evaluations are completed
• Supervise the Learning and Development administrator
• Oversee the Learning and Development budget and invoicing process, working with the finance team to create monthly status reports
• Oversee scheduling or partner and employee onboarding processes
• Create monthly reports on firm engagement in learning and ad hoc reports on request.

Required experience

• Minimum 4 years previous Learning and Development or event administration experience in a corporate/commercial environment
• Experience of co-ordinating global Learning and Development or global events
• Previous supervision experience of administration level employees
• Experience of working with Learning Management systems
• Exposure to working in a global organisation
• Excellent Microsoft Office skills
• Numerate and able to work with data and create reports using Excel and PowerPoint
• Collaborative and a strong team player
• Ability to multi-task, prioritise and balance a multitude of tasks from different stakeholders
• Global mindset
• proactive improvement mindset.

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

• where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.