Legal Secretary/Receptionist

Job Description

Legal Secretary

Main Purpose

To provide legal secretarial / administrative support to all fee earners and management within the firm. Will be expected to work as part of a team of admin support providing excellent customer service to both clients, visitors and colleagues.

Duties and Responsibilities

• Processing incoming and outgoing post, including delivery of recorded post to the post office.
• Archiving of case files ensuring the records are accurately updated and maintained appropriately.
• Answering telephone calls, providing assistance where possible or forwarding calls to the appropriate member of staff.
• Assisting visitors and clients to the office, ensuring excellent customer service is maintained at all times.
• Undertake photocopying, faxing and bundle making as required by fee earners.
• To arrange appointments as and when required by fee earners and ensure the calendar is updated.
• Open new case files when instructed using the appropriate systems as advised.
• To maintain confidentiality at all times.
• To undertake training as and when required.
• To maintain a professional attitude towards clients, visitors, and colleagues at all times.
• To adhere to regulations as imposed by funders and regulators.
• To maintain the firm’s commitment to equal opportunities.
• To adhere to the firm’s health and safety policies and procedures.
• To undertake any reasonable task as requested by a manager.

Person Specification

Essential

• 3 GCSE’s including English and Mathematics
• Excellent written and spoken English
• An ability to work well with others, under supervision or as an individual
• Experience of using Microsoft Word, Excel and Outlook
• Ability to communicate effectively with clients and visitors on the telephone and in person
• Ability to multi-task and prioritize
• Excellent time management skills
• Ability to work in a dynamic environment
• Physically able to carry and move using the appropriate techniques and equipment, boxes and casefiles.
• A commitment to the law and implementation of the same.

Desirable

• Experience of working in a similar environment
• A knowledge of legal terminology
• An understanding of Legal Aid

Job Types: Full-time, Permanent

Pay: £24,000.00 per year

Benefits:

• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 14/02/2025
Expected start date: 01/03/2025