Do you want to help build a company with the capacity to disrupt whole industries and take on environmental issues on a global scale?
Matter. is a VC backed Cleantech scale-up and has an opportunity for an Office Assistant who will be responsible for providing administrative support to our office personnel. Your work will include working closely with our leadership team handling clerical duties, facility management, coordinating calendars and organising meetings.
Job Title: Office Assistant
Location: Central Bristol
Salary Range: £31,200 – £35,000 per annum
Matter. is a microplastics capture technology company focused on sustainable design and circular economy. You will be working on some of the biggest challenges of our time, removing microplastics and micropollutants from the world’s waterways and airways.
Through brilliant design thinking, powerful partners, and impatience to make what we do matter, our mission is to develop and scale products that are the hard line between the biological and technical cycle.
We pride ourselves on our amazing technology and passion for wanting to change things, but fundamentally what we are most proud of is our people.
For us, people are everything. It’s what makes a company, not the mission written on the wall or the fancy building we work in. Our people represent us, our values and why we do what we do.
The Opportunity
You will be at the heart of our office operations, providing a warm welcome to customers, partners and visitors while ensuring the seamless functioning of our office environment.
As an outstanding organiser with excellent communication and interpersonal skills, you’re the sort of person who gets things done with positive efficiency. And when you join us, you’ll be doing all this and more as you support our vital global mission. You will enjoy anticipating your stakeholders needs in a fast paced and focused environment.
The Office Assistant will support the entire business ensuring its smooth day to day running of the office. By quickly developing an understanding of the complexity of the work we do, this important role will be the first point of contact for all business administrative needs such as office upkeep, IT, facilities management, office socials and events.
By building a close working relationship with the Exec team, learning about preferred ways of working, anticipating questions and responding to feedback.
This will involve meeting requests, managing emails, planning their diary, organising appointments and coordinating global travel logistics, all whilst responding to changing priorities.
- You will ensure that the Matter office is a welcoming and safe environment for all employees and visitors – ensuring that coffee and snacks are always in supply, the building is always under good maintenance conditions, and that the office is clean, tidy, and organised always with our technology displayed professionally at all times
- You will support the executive team, including managing their inbox and actions, managing their diary and meetings, booking and coordinating travel, and providing other executive support (for example minutes or deck creation) that they might require from time to time
- You will act as the Matter social and events representative – creating, costing, and sourcing varied, fun, and inclusive quarterly socials (and ad-hoc socials), source and coordinate catering for Matter’s monthly lunch clubs and lunch and learns and any other events we host.
- You will manage the Matter company diary – booking and coordinating all regular company meetings such as our weekly Monday Morning Meetings, or quarterly All Hands Meetings, and any other company-wide calendar events
- You will be responsible for ensuring all our internal business information is stored in an organised and accessible manner, and that our company intranet, SharePoint is continuously kept up to date with the most up-to-date information for employees
- You will be responsible for analysing, compiling and reporting on business administration data and KPIs
- You will coordinate delivery and shipment requirements of the business
- You will build strong, professional, and collaborative relationships with internal and external stakeholders
- You will work with other members of the team to drive the business through the next phase of growth
How you will make an Impact
You will create a smoothly running workplace that contributes to productivity and morale by making life easier for everybody and be the glue that makes working at Matter such fun!
By tackling issues big and small to keep everything flowing, your role touches most aspects of the business and makes you an important go-to source of expertise.
How you will grow
We encourage personal development at Matter. This role provides exposure to all functions of the business, and you will get an opportunity to learn and develop your skills and knowledge.
We have a great track record in promoting from within and we will support you in shaping your career development pathway, where it’s up to you in which direction you wish to grow your career with us.
About you
You’ll be a superb communicator with experience in a similar role, and your time and project management skills and attention to detail will make you a stand-out member of the team.
To succeed you should be detail-oriented, professional and have excellent written and verbal skills.
Self-assured, positive and calm under pressure, and ready to meet tight deadlines while working at pace, you should also possess excellent computer skills, with a particular focus on the MS Office suite of software.
- Proven track record of working in a similar varied role in an SME environment
- Impeccable attention to detail
- Previous experience working in fast-changing, adaptable environments
- Experience with managing large office projects such as an office move or IT overhaul
- You possess the skill to have conversations across all levels (e.g. high-level discussions with executives and very detailed operational discussions with the team)
- Experience managing multiple diaries, coordinating important meetings across time-zones
- You have the ability to undertake a range of tasks with changing priorities for a range of stakeholders
- Excellent time management and prioritisation skills with the ability to hit key deadlines
- Strong professional written and verbal communication skills – able to communicate internally and externally with a wide range of individuals in a clear and consistent manner
We pride ourselves on our amazing technology and passion for wanting to change things, but fundamentally what we are most proud of is our people.
In return for your expertise and dedication, we offer candidates the following:
- Flexible working environment, with core hours of 09:30-16:00 and hybrid working available, based at our central Bristol HQ
- Annual Leave – 26 days + public holidays + entitlement will increase with length of service, 1 day for every year up to 32 days pa
- 1 extra day of leave to celebrate you on your birthday
- Ability to swap up to 3 Bank Holidays in a year for days of cultural or religious significance
- Enhanced family leave (maternity & paternity) – 13 weeks full pay (maternity) or 4 weeks full pay (paternity) – available for those who have worked continuously for 26 weeks by the end of the Qualifying Week
- Sick Pay – Short Term Sickness is full pay for 10 days in any 12-month rolling period / Long Term Sickness is full pay for any instance of a consecutive period of sickness longer than a week (7 consecutive days) up to 13 weeks.
- Salary Sacrifice Pension scheme (Aviva) – 5% employer contribution
- Private Medical Insurance (BUPA) – you and your family (Level 1 cover)
- Medical Cash Plan (SimplyHealth) – you and your family (Level 1 cover)
- Critical Illness Cover (Zurich) – after 13 weeks of Illness 75% of wages paid up to 5 years
- Dental Plan (BUPA) – you and your family (Level 1 cover)
- Life Assurance (Zurich) – one-off payment of 2 times your annual salary to next of kin
- Virtual GP
- Employee Assistance Programme
- EMI – Eligibility to be granted 200 share options on your first work anniversary
- Onsite kitchen, dining, breakout areas & healthy snacks
- Monthly lunch clubs
- Regular team events and parties
- On-site parking for bicycles and cars
- Cycle to work scheme
- Ethical discounts through Lumina
- Training & Development support incl. 5% of contractual hours used for self-development
- Professional membership – one per year where relevant to role
- Onsite Yoga
The global mission to achieve cleaner water can’t wait, so neither should you! Apply today!
What to expect
After acknowledging your application, we will update you on the next stage of your hiring journey with Matter within 48 hrs.
At Matter, we believe that representation is crucial, and we are committed to creating a more inclusive organisation. We encourage applications from a diverse range of candidates, as we are dedicated to ensuring that everyone has a voice. We know that with increased diversity in our organisation, we can achieve even more.
Our Mission
Matter. is a microplastics capture technology company focused on sustainable design and circular economy. You will be working on some of the biggest challenges of our time; removing microplastics and micropollutants from the world’s waterways and airways.
Through brilliant design thinking, powerful partners, and an impatience to make what we do matter, our mission is to develop and scale products that are the hard line between the biological and technical cycle.
We pride ourselves on our amazing technology and passion for wanting to change things, but fundamentally what we are most proud of is our people.
For us, people are everything. It’s what makes a company, not the mission written on the wall or the fancy building we work in. Our people represent us, our values and why we do what we do.
We can only achieve our mission if we continue to create diverse and innovative teams that share our vision.
Human first and purpose driven
At Matter, we believe representation is crucial, and we are committed to creating an inclusive and equitable organisation, where EEDI is at the heart of our culture and informs everything that we do.
Our values help us live our purpose.
We harness the unique contributions of our people to give us our authenticity and edge. We value every idea and the human behind it. Our inclusive culture drives our ability to make an impact, and Matter only grows if our people grow.
The unique fabric of our culture is grounded in the way ‘we go together’ as a team, where our human-first mentality means we build real connections, get inspired by those around us and celebrate each other’s successes.
We encourage candidate applications from a diverse range of backgrounds and lived experiences, as we are dedicated to ensuring that everyone has a voice. We cannot do this without our strong commitment to equity, equality, diversity and inclusion.
We can only produce our best work when we build a workforce made up of talented people with a breadth of experiences, who can bring innovation and fresh perspectives and feel empowered to celebrate their differences within a safe and respectful environment.
Impact your career – how you will grow
Matter is where people embrace change and seize opportunities to advance their careers. By gaining exposure to a broad range of technologies, disciplines, projects and growth opportunities, our colleagues are able to develop their capability and amplify their ability to make an impact.
We offer you the opportunity to follow an existing passion or cultivate new ones. Develop your career in the direction you want to take it. Our human-centric managers will help you discover ways to fulfil your career goals, surface hidden talents, acquire new skills and unlock your potential.
With clearly defined and transparent career pathways, we are focused on helping you grow and advance your career, no Matter which path you choose. You just need enthusiasm and drive to get the most from your experience.
You will have our continued support and education as you develop within Matter, with regular manager-led 1-2-1’s and review meetings, along with giving you 5% of your working week to dedicate to your own personalised career development plan activities.
We provide ongoing leadership training to ensure both managers and their colleagues reporting to them are set up for success.
By recognising our colleagues’ contributions and celebrating their successes, we have built an environment where we can provide you with the opportunity to take the next meaningful step in your career journey.
