Dobbies garden centres

Operations Manager

20/01/2025
full-time
Apply Now
Deadline date:

Job Description

Job Ref: DO13512

Branch: Dobbies Perth

Location: Dobbies Perth, Perth

Contract type: Permanent

Hours: Full Time

Shift pattern: Flexible shifts throughout the week including weekends

Hours per week: 42.5 hours per week

Posted date: 20/01/2025

Closing date: 22/02/2025

Our Operations Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.


Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth
  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
  • Sparking your team’s passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
  • Working closely with our central support teams, maintaining excellent communication to improve our business
  • Ensuring all health safety regulations are carried out across the store, whilst caring for employee and customer welfare
  • Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on good governance
  • Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising
  • Act as deputy to the General Manager in their absence
  • As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

Who we are looking for

  • You’ll bring operations expertise with experience of retail operations management
  • Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
  • A proven ability to manage stock controls and strict adherence to health safety regulations
  • Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
  • Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
  • Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best
  • Can demonstrate our values at all times – we’re one team getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Related Jobs

Dobbies garden centres

Operations Manager

17/01/2025
full-time
Apply Now
Deadline date:

Job Description

Job Ref: DO13503

Branch: Dobbies Shenstone

Location: Dobbies Shenstone, Lichfield

Contract type: Permanent

Hours: Full Time

Shift pattern: Flexible shifts throughout the week including weekends

Hours per week: 42.5 hours per week

Posted date: 17/01/2025

Closing date: 04/02/2025

Our Operations Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.


Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth
  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
  • Sparking your team’s passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
  • Working closely with our central support teams, maintaining excellent communication to improve our business
  • Ensuring all health safety regulations are carried out across the store, whilst caring for employee and customer welfare
  • Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on good governance
  • Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising
  • Act as deputy to the General Manager in their absence
  • As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

Who we are looking for

  • You’ll bring operations expertise with experience of retail operations management
  • Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
  • A proven ability to manage stock controls and strict adherence to health safety regulations
  • Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
  • Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
  • Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best
  • Can demonstrate our values at all times – we’re one team getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Related Jobs

Marston holdings

Operations Manager

16/01/2025
full-time
Apply Now
Deadline date:
£33500 - £33500 / year

Job Description

Operations Manager

Inverness

Marston Holdings is a leading provider of end-to-end, technology-enabled solutions supporting public policy implementation. We work across government, utilities, and private sectors, delivering innovative services from design and implementation to management and recovery.

We have a great opportunity for an Operations Manager to lead and optimise the performance of our Contact Centre. In this role, you will manage Team Leaders and indirectly oversee Customer Service Agents to ensure the effective delivery of key performance indicators (KPIs) and service level agreements (SLAs).

Key Responsibilities:

  • Oversee consistent delivery across multiple brands within the Contact Centre
  • Manage performance to meet and exceed client and company targets
  • Analyse productivity trends, implement action plans, and promote best practices
  • Conduct performance reviews, appraisals, and team coaching
  • Drive a high standard of quality, compliance, and client satisfaction
  • Build strong working relationships across teams and stakeholders
  • Foster a motivated, multi-skilled team culture to adapt to changing needs

What we are looking for:

  • A professional, proactive leader with excellent organisational and planning skills
  • Motivational and adaptable, with a focus on continuous improvement and personal development
  • Ability to remain focused and decisive when working to specified targets in a pressured environment

What’s in it for you?

  • 25 days’ holiday plus bank holidays
  • Pension Scheme
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
  • Access to a wide range of training programmes for your professional development
  • Enhanced Maternity and Paternity Package subject to eligibility criteria

To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

New starters will be subject to clearance through Disclosure Scotland and a Court Decree check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

Related Jobs

Dobbies garden centres

Operations Manager

15/01/2025
full-time
Apply Now
Deadline date:

Job Description

Job Ref: DO13497

Branch: Dobbies Derby

Location: Dobbies Derby , Derby

Contract type: Permanent

Hours: Full Time

Shift pattern: Flexible shifts throughout the week including weekends

Hours per week: 42.5 hours per week

Posted date: 15/01/2025

Closing date: 30/01/2025

Our Operations Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.


Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth
  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
  • Sparking your team’s passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
  • Working closely with our central support teams, maintaining excellent communication to improve our business
  • Ensuring all health safety regulations are carried out across the store, whilst caring for employee and customer welfare
  • Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on good governance
  • Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising
  • Act as deputy to the General Manager in their absence
  • As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

Who we are looking for

  • You’ll bring operations expertise with experience of retail operations management
  • Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
  • A proven ability to manage stock controls and strict adherence to health safety regulations
  • Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
  • Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
  • Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best
  • Can demonstrate our values at all times – we’re one team getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Related Jobs

Meel group

Operations Manager

14/01/2025
full-time
Apply Now
Deadline date:
£35000 - £40000 / year

Job Description

Operations Manager

£35 – £40k

Macclesfield based

Do you have experience running Operations within a busy, customer-led environment across Construction, Mechanical and Electrical, Facilities Management or Industrial environments? Are you ready to elevate your career? Step into a pivotal leadership role with Meel Group, a trusted name in the MEP industry with over 55 years of expertise. Join our Building Services team and play a central role in delivering excellence to our diverse and prestigious client base.

Why Choose Meel Group?

Reputation: Renowned for our craftsmanship, professionalism, and commitment to sustainability and customer satisfaction.
Growth: Be part of a forward-thinking organisation with consistent growth and innovation.
Culture: At Meel Group, our people and culture are the foundation of our success.

What We Offer

  • Competitive Salary: £35,000 to £40,000 OTE, commensurate with experience and qualifications.
  • Bonuses: Profit and performance-based bonuses that reward your contributions.
  • Career Development: Opportunities for professional advancement and personal growth.
  • Training: Continued investment in your development to keep you at the forefront of the industry.

Your Role

As Operations Manager, you’ll lead our service delivery team, driving efficiency, client satisfaction, and operational excellence. You’ll play a key role in ensuring smooth operations, inspiring your team, and contributing to the growth of our Building Services division.

Key Responsibilities

  • Leadership: Motivate and mentor a team of service coordinators, fostering excellence in operational and professional standards.
  • Operational Oversight: Ensure seamless day-to-day operations, from scheduling to service delivery, focusing on quality and safety.
  • Client Relations: Build and maintain strong client relationships, ensuring high levels of satisfaction and addressing concerns promptly.
  • Resource Management: Optimise team productivity by allocating resources effectively, including personnel, equipment, and materials.
  • Continuous Improvement: Drive process enhancements to improve efficiency, reduce costs, and elevate service standards.
  • Reporting: Track and report team performance and operational metrics to senior management.
  • Business Development: Collaborate with contracts managers to identify opportunities and support business growth.

What You Bring

Essential Skills

  • Leadership: Demonstrated ability to lead and inspire a team.
  • Communication: Exceptional written and verbal communication skills.
  • Experience: A minimum of 3 years in a similar role.
  • Technical Expertise: Proficiency in IT systems, including CRM platforms.
  • Commercial Acumen: A solid understanding of financial and commercial operations.

Desirable Experience

  • Sector Expertise: Experience in Healthcare, Education, Hospitality, or Commercial Property.
  • Engineering Background: Exposure to mechanical or electrical engineering operations.
  • Systems Knowledge: Familiarity with Simpro or similar software.
  • Driving Licence: A full, clean driving licence.

Be Part of Our Vision

Join Meel Group and become a key player in our journey of excellence and innovation. We want to hear from you if you’re motivated, ambitious, and ready to lead.

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Schedule:

  • Monday to Friday

Experience:

  • Operations management: 3 years (required)

Work Location: In person

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Kaizen global group ltd

Operations Manager

14/01/2025
full-time
Apply Now
Deadline date:
£45000 - £55000 / year

Job Description

Job Title: Operations Manager
Industry: Labels
Location: South East
Salary: £doe

Our client is a manufacturer of a variety of Label Solutions with manufacturing and studio capabilities. They service a variety of markets: beverage, food, healthcare, personal care, household & more.

Key Responsibilities:

They are seeking an Operations Manager to work collaboratively with other managers to oversee: Production staff & output, Quality performance, HR of production staff, production finance/supply/investment, H&S

To oversee the works manager and 10 staff in Production who work double day shifts

Drive high quality standards alongside the Quality manager

Set and achieve KPI targets

Introduce and implement lean manufacturing techniques

Work alongside the MD to oversee budget process and expenditure for the Production department

Oversee disciplinary and health & safety

Requirements

Experience in managing/leading a production setting

Must have Packaging experience

Lean manufacturing experience with ability to introduce and implement this throughout production

Must be KPI driven

This list is not exhaustive

​​​​​​​If this position sounds of interest and is aligned with your experience, hit the apply button now and your application will be reviewed. All applications will be handled with the strictest of confidence.

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: LXDHG

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Mcelroy resourcing

Operations Manager

11/01/2025
full-time
Apply Now
Deadline date:
£50000 - £60000 / year

Job Description

Operations Manager

Due to continued growth our client is looking to recruit an Operations Manager to join their team. The successful candidate will be responsible for managing and coordinating day to day activities for the business.

Main Responsibilities:

· Manage and coordinate day to day activities

· Provide accurate timelines and updates on company projects

· Management of company stock preventing shortages

· Responsible for staff recruitment and retention

· Develop and implement improvement processes within the business

· Resourcing planning, for company requirements

· Effectively manage overheads and fuel and maximise resources

· Management of health and safety on a daily business

The successful candidate must have:

· Experience in an Operations Management level role

· Excellent communication skills

· NEEBOSH certificate

· Excellent organisation, planning and attention to detail

· Ability to manage and prioritise workload

The successful candidate will receive:

· Full-time permanent position

· Highly attractive salary

· Onsite parking

· Other employee benefits

If you are interested in this position or have any further inquiries, click on the apply link below or call 07591120841 for more information.

INDFIN

Job Type: Full-time

Pay: £50,000.00-£60,000.00 per year

Education:

  • Bachelor’s (preferred)

Experience:

  • Operations management: 1 year (preferred)

Work Location: In person

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David lloyd clubs

Operations Manager

10/01/2025
Other
Apply Now
Deadline date:
£26000 - £29000 / year

Job Description

About the Role


Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?

We are looking for a dynamic Operations Manager who manage the successful and efficient day to day operation of the club reception and cleaning teams within the Club, ensuring we give our members a fabulous experience every day. You will regularly act as Duty Manager, taking responsibility for the efficient operation of the club.

Leading the Reception, Cleaning and Spa host teams you will deliver 5 star standards of facilities and a safe, clean environment through an obsessive attention to detail, taking a See it, Fix it approach and completing detailed reviews and ensuring the safety of members and team remains our highest priority at all times.


What’s more as an Operations Manager with us you will have a range of benefits that you’ll be hard pressed to find anywhere else in the industry:

  • Free Club Membership* for you and your family
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Flexible Shift Patterns
  • Learning and Development Opportunities.
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

What are we looking for?

A self-motivated manager who will take pride in exceptional service to our members and is happy to work with the club General Manager to ensure a safe and premium experience across the whole club. We want you to be willing to learn so you can make use of all the training and development tools we have available to help you flourish.

  • The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week
  • Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) – highly desirable .
  • Experience of duty management responsibilities – desirable.
  • Experience of financial planning and management.
  • Passionate about customer service.
  • Excellent communication and collaboration skills.

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

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Mighty house

Operations Manager

03/01/2025
full-time
Apply Now
Deadline date:
£45000 - £57000 / year

Job Description

Are you a dynamic, motivated leader with a passion for developing People? Are your ready to take on an exciting challenge in the property sector? Mighty House Estates and Mighty Student Living, trading under P&PC Surveyors Ltd, is seeking an Operations Manager to join our team and help drive the business forward.

We are an established property business offering residential sales, residential lettings, and student lettings services across Lancaster, Morecambe and the surrounding areas. Each department has tremendous potential, and we’re looking for a skilled professional to bring exceptional people management skills, operational expertise, and a results-driven attitude to the role.

This role is pivotal to the success of our business, ensuring that both our staff and processes are optimised to deliver the best results. As Operations Manager, you’ll focus on supporting and developing our current team, empowering them to perform at their best, and fostering a culture of collaboration, accountability, and success. Working closely with the Director, you’ll also play a key role in driving operational improvements, business sales and growth.

About the Role

· Optimise our processes: Identify inefficiencies and implement improvements across all teams.

· Lead and motivate: Manage a team of 20 employees across two offices in Lancaster and Morecambe, fostering a positive and motivational environment.

· Grow the business: Develop strategies to increase profitability, win new clients, and expand market share in all areas.

· Deliver exceptional service: Ensure that our reputation for outstanding service is upheld and enhanced.

Key Responsibilities

· Overhaul processes throughout Mighty House Estates, turning it into one of the leading sales and lettings agencies in the area, build on its award-winning successes and attract new landlords to grow the lettings portfolios.

· Support the development of the Student Lettings Team by working closely with the current managers to address operational challenges and enhance processes, with a focus on strengthening people management, client relations and maintenance systems.

· Provide detailed reports and updates to the Director, delivering actionable insights and data-driven solutions.

· Support staff with personal development and training to improve performance and engagement.

· Create a culture of continuous improvement, ensuring teams work collaboratively to meet targets and exceed client expectations. Promote teams to work effectively with internal stakeholders.

· Oversee compliance and ensure adherence to industry regulations and best practices.

· Work with the in-house marketing team to ensure targeted, high-impact campaigns and effective use of the marketing budget.

· Collaborate with the Associate Directors of Fisher Wrathall Surveyors and Mighty Maintenance to identify cross-business opportunities for income and growth. (Businesses are owned by the same Director)

What We’re Looking For

The ideal candidate will be:

· An exceptional people manager with proven leadership experience.

· Passionate about developing individuals, with a track record of helping teams reach their full potential.

· Experience in successful project management

· Experienced in sales, with a focus on achieving growth and building client relationships.

· Highly organised, with the ability to streamline and optimise processes.

· Commercially savvy, with the drive to grow a business and maximise profitability.

· A problem-solver with the ability to handle challenges decisively.

· Confident in producing reports and working closely with senior management.

· Open to learning about the property sector and willing to immerse themselves in our industry.

· An understanding of high-impact marketing, particularly through social media

· A strong communicator who thrives in a fast-paced, people-focused environment.

What We Offer

Employment package set out below and to be discussed further at interview.

* A supportive and collaborative work environment.

* 28 days holiday, inclusive of bank holidays, rising to 33 with service.

* Professional development and training in relevant legal and technical aspects relating to the selling and managing of property.

* Access to a 24/7 Employee Assistance Programme

* The opportunity to make a significant impact on a growing business.

* Competitive salary. £45,000 to £57,000 (dependent on experience).

* Performance-related bonus scheme offering the potential to significantly enhance overall salary.

* Predominantly office-based role with flexibility as required.

* Discount with a local bar and restaurant in Lancaster.

The role is Monday – Friday, 9am-5.00pm and based in Lancaster, Lancashire, UK. (Flexible working hours can be discussed at interview)

If you’re passionate about people management, operational excellence, and driving business success, and you’re looking for a new career opportunity, we would love to hear from you.

To apply, please submit your CV and a covering letter detailing your experience and why you’re the perfect fit for this role.

This can be done through Indeed or directly to Victoria Danvers on Victoria.danvers@mightyhouse.co.uk

Should you have any questions about this role, please contact Victoria on 01524 548888

Job Types: Full-time, Permanent

Pay: £45,000.00-£57,000.00 per year

Additional pay:

  • Performance bonus

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Operations Management: 3 years (preferred)
  • People Management: 3 years (preferred)

Work Location: In person

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Dental careers uk

Operations Manager

23/12/2024
full-time
Apply Now
Deadline date:

Job Description

Job Title: Regional Operations Manager


Location: Reading, United Kingdom


Job Type: Full-Time


Position Overview:

Dental Careers are currently assisting a dental company to recruit an Operations Manager to join their team on a permanent basis. The successful candidate will play a pivotal role in ensuring operational efficiency, driving excellence in patient care, and fostering a positive working environment within the region.


Responsibilities:


    • Operational Oversight:
  • Manage day-to-day operations of multiple dental clinics in the Reading region.
  • Implement and maintain standardized operating procedures to ensure consistent service delivery.
  • Monitor key performance indicators (KPIs) and take corrective actions as necessary


    • Team Leadership:
  • Provide leadership and direction to clinic managers and staff.
  • Foster a collaborative and positive working culture within the region.
  • Conduct regular training and development programs for staff.

    • Quality Assurance:
  • Ensure compliance with regulatory standards and company policies.
  • Conduct regular audits to maintain high clinical and service quality.
  • Implement continuous improvement initiatives.

    • Financial Management:
  • Collaborate with the finance team to develop and manage budgets for the region.
  • Monitor financial performance and implement cost-effective measures.

    • Relationship Management:
  • Build and maintain positive relationships with clinic staff, healthcare professionals, and external stakeholders.
  • Act as a point of contact for escalated patient concerns.


Qualifications:

  • Bachelors degree in healthcare management, business administration, or a related field.
  • Proven experience in a similar role within the healthcare or dental industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Understanding of regulatory requirements in the healthcare sector.

For more information please send an email to apply@dental-careers.uk . For more vacancies, please visit our page – Dental Careers UK | Career Page (careers-page.com).

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Menzies aviation

Operations Manager

20/12/2024
full-time
Apply Now
Deadline date:

Job Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.


Role Purpose

This role has full responsibility for safety, financial, leadership and operational performance of the Station. The post holder is expected to deliver excellent working relationships with all key stakeholders, customers, airport authorities and third party suppliers. In addition, will lead and manage the performance and development of direct reports including supervisors, operators, allocators and administrators.

Working as part of the wider management team, the post holder will be expected to contribute to and deliver our customer HSE and commercial business plans.


What you will be doing

  • Responsibility for the management, safety and operational performance of the station, which includes ITP operations.
  • To develop, contribute to and agree service delivery standards internally and externally.
  • Monitor and report on performance against those standards and to ensure appropriate corrective action is taken to ensure customer requirements are consistently met
  • Ensure accurate and timely reporting of incidents, accidents and near-misses as per customer and company business requirements
  • Ensure adherence to JIG Standards and address/report as appropriate
  • Ensures compliance with customer and company business principles for the management of HSSE
  • Demonstrable experience of Health, Safety & Environmental Management.
  • Responsible for regular inspections of operations according to JIG, Company and HSSE requirements. This to include regular inspections with the Supervisor and Operators.
  • Applies Company HR policies, manages employee relations and responsible for the recruitment of new personnel.
  • Manages and assists with the preparation of budgets and the raising and issue of purchase orders to suppliers and contractors.
  • Provides daily support for the needs of all administrative and operational duties required for the safe and efficient operation of site operations.
  • Ensures that engineering and maintenance works are carried out safely, completed on time and within budget
  • Define training needs of employees and contractors involved in the prevention, control and mitigation of major accident hazards.
  • Ensure all personnel employees, contractors and external parties involved in the management of major accident hazards are well informed.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information


Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.


What we are looking for

  • Working knowledge of general business management
  • Demonstrable experience of Health, Safety & Environmental Management.
  • Significant experience in an Aviation Fuels Operational Management position
  • Proven experience in developing and maintaining effective working relationships, in particular with business partners, airport authorities and suppliers
  • Proven extensive experience in team leadership and development
  • Ability to work under pressure and time constraints
  • Ability to prioritise work load in order of urgency and importance
  • Excellent Communication skills written and oral needs safety adding
  • Proficient in all Microsoft applications
  • Knowledge of Fuels Technical Service
  • Knowledge of Fuels Supply / Distribution Logistics
  • Demonstrable skills and experience of Product handling and control
  • Demonstrable experience in Health, Safety, Security & Environmental Management

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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Micheldever tyre services

Operations Manager

16/12/2024
full-time
Apply Now
Deadline date:
£36000 - £39000 / year

Job Description

Micheldever Tyres Services are looking for an enthusiastic and organised Operational Manager to join their team. Reporting to the Site Manager you will be responsible for managing the operations management within the Warehouse & Transport functions at your Site, through a team of Shift Managers. You will be accountable for implementing the Companies’ Standard Operational Policies, Procedures and Practices including Health and Safety. Taking a proactive approach to drive the Site forward with new initiatives, whilst creating a positive working environment and culture for team members.

  • Location: Winnall
  • Working pattern: Monday to Friday
  • Package: £ 36000-39000 + Benefits
  • Benefits: Staff Discount, Retails Vouchers, Life Insurance, Pension (see full list below)

About the role:

  • Creating daily, weekly and monthly plans
  • Drive efficiencies, whilst improving service levels
  • Regularly monitor operation budgets and delivery of routine KPI targets
  • Monitoring and control of stock and its’ accuracy
  • Maintain accurate records to support internal and external audits
  • Ensure a proactive approach to excellent Customer Service is delivered
  • Motivate and encourage team members creating a positive working environment
  • Strive to provide a culture where people feel trusted, valued, safe and challenged.
  • Hold team briefings keeping everyone informed on important information and changes.
  • Chair and support in employee relations meetings as required, including Return to Work Interviews, Investigations, Attendance Review Meetings, Disciplinaries and Grievances
  • Review employee performance and wellbeing through check in meetings and appraisals
  • Identify training needs/ knowledge gaps to ensure there is clear path for development

About you:

  • Previous experience in a logistical management role
  • Experience of managing and developing a team with demonstrable leaderships skills
  • Previous experience of cost and budget management along with Health & Safety management in a similar environment
  • Change Management is also required.
  • IOSH qualification is an advantage but not essential, however a good working knowledge of Health and Safety in Warehouses is essential.

About our company:

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide

Job Types: Full-time, Permanent

Pay: £36,000.00-£39,000.00 per year

Additional pay:

  • Performance bonus

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • Overtime

Work Location: In person

Reference ID: KS/OM/WINNALL

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Mears group

Operations Manager

06/12/2024
full-time
Apply Now
Deadline date:
£51000 / year

Job Description

Annual salary: up to £51,000.00

Operations Manager
The role is based at our Aylesford branch (due to relocate to a new site in the new year. The new location will still be on the outskirts of Maidstone, near Junction 7 of the M20)
Full Time, Permanent, 40 hours per week Monday – Friday
Salary up to £50,000 per annum, plus, £4,000 car allowance
Hybrid working pattern – Office / Home / Site visits
About the Role
We are looking for an experienced Operations Manager to join our Maidstone branch and support the General Manager in overseeing our Facilities Management contracts and branch operations. As an Operations Manager, you will take a leadership role in the absence of the General Manager, and you will be a key member of the branch’s senior management team. Your primary responsibility will be to manage a team of Facilities Managers and Administration staff to ensure the delivery of outstanding customer service and meet operational and financial objectives.
You will be at the forefront of ensuring operational excellence across the branch, supporting in the delivery of both short-term and long-term strategic goals. The role will require you to be adaptable, proactive, and highly organized, as you will be expected to oversee multiple priorities simultaneously. In addition to your operational responsibilities, you will be directly involved in managing relationships with key stakeholders, driving performance improvements, and supporting financial and commercial outcomes. This role provides the opportunity to lead a dynamic team, influence business performance, and contribute significantly to the continued success and growth of the branch.
About the Contracts
Kent and Medway NHS and Social Care Partnership Trust (KMPT) provides a full range of in-patient and out-patient mental health services across Kent & Medway operating across numerous sites it includes services for older adults, forensic & specialist services and acute services. The Trust has a diverse property portfolio of around 68 sites with an approximate total GIA of. 70,000sq. m spread across Kent and Medway, which provide 24-7 365-day patient services.
Kent Community Health NHS Foundation Trust (KCHFT) employs around 5700 staff made up of community nurses, physiotherapists, dietitians, podiatrists, dental staff and many other health care professionals and corporate services. The Trust is one of the largest community health providers in England, serving a population of approximately 1.4 million people across Kent, East Sussex and parts of London Boroughs. This Trust has 33 sites included in the contract.
Key Responsibilities:
  • Lead and manage a team delivering high-quality Facilities Management services across a range of sectors, including Water, Gas, Asbestos, Electrical, Fire, and Lifts.
  • Ensure all contractual and branch KPIs are met, with a focus on operational efficiency and client satisfaction.
  • Collaborate closely with the Compliance Manager and Project Manager to meet SLAs and ensure profitability for the branch.
  • Oversee the completion of Reactive, Planned, Statutory, and Non-Statutory preventative maintenance programs within agreed timelines and budgets.
  • Monitor, evaluate, and control subcontractors, suppliers, and labour resources to ensure high-quality service and cost control.
  • Serve as the primary point of escalation for clients, managing complex or urgent issues as required.
  • Attend client meetings to strengthen relationships and ensure the highest level of service delivery.
  • Support Facilities Managers in holding monthly meetings with subcontractors and monitoring their performance.
  • Ensure all reporting tasks are completed on time, including van checks, post inspections, toolbox talks, and H&S audit actions.
  • Act as a champion for Mears Group Policies, Processes, and Systems, promoting adherence to company values across the branch.
  • Ensure compliance with SFG20 requirements and contribute to the continuous improvement of health and safety practices.
  • Assist the General Manager with the financial application process, chase debts, and implement strategies to improve branch profitability and operational efficiency.
  • Develop and implement efficient processes for branch administrative functions and ensure contractual compliance.
  • Help manage branch costs, including fleet, purchasing, and resource management.
  • Participate in internal Senior Management meetings to report on progress and collaborate on strategy.
  • Act as the escalation manager for complex situations, ensuring timely resolution and client satisfaction.
Role Criteria:
  • Proven experience in operations management within facilities management, social housing, or social care sectors.
  • Strong leadership experience, including managing a team of managers and staff.
  • Sound understanding of commercial and financial aspects of contract management.
  • In-depth knowledge of health and safety requirements within the sector.
  • Excellent communication skills, with the ability to interact effectively with clients, staff, and external stakeholders.
  • High level of organization and attention to detail.
  • Ability to remain calm under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills and the ability to make quick, informed decisions.
Benefits:
  • 25 days annual leave + bank holidays.
  • Opportunities for career growth and professional development.
  • Generous Pension Scheme.
  • Cycle to Work Scheme.
  • Sharesave Scheme.
  • Eye Test Vouchers.
  • Employee Assistance Programme.
  • Annual Mears Fun Day – A thank-you event organized by our Executive team, with past events including Alton Towers and Drayton Manor.
  • Staff perks with Mears Rewards – discounts on coffee, groceries, holidays, and more.
  • A supportive and friendly team environment with opportunities to grow within the business.
  • Volunteering Leave – Mears encourages employees to participate in community volunteering as part of our social value commitment.
  • Opportunity within Mears to be part of a number of advocating groups within Equality, Diversity & Inclusion.
Apply below or to discuss your application further; contact Beth on

Beth.dunford@mearsgroup.co.uk
Mears Group recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before commencement of employment.

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Mitie

Operations Manager

03/12/2024
full-time
Apply Now
Deadline date:
£35000 - £35000 / year

Job Description

Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We’re the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we’re very proud of this. Join us and together there’s no limit to what we can achieve.

Job Title: Operations Manager
Salary: £35,000 per annum
Contract: Permanent

Type of Employment: Full Time
Hours: 40 hours per week
Location: Mitie, 35 Duchess Road, Rutherglen, Glasgow, Glasgow, Scotland, G73 1AU

Job Overview

Operations Manager

Building Effective Teams

  • Being the Front-line Management’s key point of contact and ensuring the cleaning operations team strives for and exceeds expectations on service excellence through first class management, leadership, customer focus and measured feedback, training and development

Drive for Results

    • To ensure that Mitie reacts efficiently and effectively in line with SLA and KPI’s

Leadership Behaviours

  • To line manage an operational team including Service Support Managers and subcontractors in delivery of the above

To drive a culture of high quality customer excellence including:

  • Leading by example

  • Smart and professional in appearance and manner

  • Client focused – seeking to resolve client problems through Mitie solutions

  • Thinking tactically and strategically about customer service delivery, not solely task focused

  • Driving a ‘fix it first time’ culture

Influencing and building effective relationships

  • Foster and develop effective relationships with clients, local stakeholders, employees and other Mitie colleagues
  • Co-ordinate direct and sub-contract labour for optimum performance and to meet contractual requirements and obligations, with optimum cost to serve

Decision Making

  • To ensure the Company Health & Safety policy is adhered to in line with the H&S Policy and requirements of the management system, including monitoring and review
  • To successfully deliver and profitably manage additional and existing planned and reactive work streams. With accountability for ensuring that billing requests are submitted in a timely manner
  • To assist with the development of the Mitie- client offering

Main Duties

  • Leading a team of High Street SSM’s & manage own business portfolio
  • Develop annual account plans to reduce overspends and maximise profitability on fixed price contracts
  • Carry out finance mid month reviews with finance BP to understand and track any actions based on YTD performance
  • Attend regular meetings with clients as required including escalated issues from SSM
  • Provide weekly updates on audits and missed cleans to key high street FM’s and RFM’s
  • Report on Weekly missed clean stats to show improvements and challenges
  • Build relationships with key account leads for Retail contracts
  • Track completion and compliance on any PPM works
  • Solve operational problems through identifying route cause and putting in place permanent solutions
  • Work with team to manage mobile resource in line with specific national account targets
  • Ensure compliance to visits and audits for team, calling on resource as appropriate to cover any absence
  • Promotion of all Mitie service lines to deliver sustainable excellence and maximum efficiency
  • Deliver P&L according to targets set annually in conjunction with ROM
  • Ensure payroll is correct and processed in a timely manner and in line with site budgets
  • Operate within material and where appropriate consumable budgets for contract portfolio
  • Hold regular meetings as required to engage, motivate and manage your team, developing and communicating the strategy, ensuring it is aligned with the wider cleaning business strategy
  • Review mobile timesheets to ensure travel spend is recorded and paid accuratel
  • Manage mobile annual leave to maintain adequate cover
  • Assist with weekly presentations of KPI stats including missed clean, rectification plans & regional updates
  • Ensure that escalated customer complaints have appropriate plans in place & are closed down
  • Deal with escalated HR issues for SSM’s and support and guide through HR activity
  • Ensure all team members go through the Mitie Induction
  • In conjunction with HR ensure employee issues are dealt with according to company policy
  • To ensure Cleaning is provided to standards required by contract
  • Attend internal and external meetings as required
  • Accountable for performance of team and to drive once off revenue generation

What we are looking for:

  • Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
  • Able to represent Mitie effectively at both internal and external meetings
  • Can demonstrate where they have lead by example in all role activities
  • Good Commercial Acumen
  • Excellent ability to problem solve & find robust solutions
  • Able to command respect of team and customers by been confident and considered in actions and behaviours
  • Good leadership and management skills
  • Able to multi task and good with logistical solutions
  • Good communication skills
  • Excellent customer focus

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