The People Systems & MI Lead will report to the Head of People Services and will lead the development and enhancement of People Insights, Systems, and Processes, focusing on driving automation, innovation, and improving the stakeholder experience.

The Role:

• Own all People reporting & insights, including headcount, KPIs, pay/bonus/benefits, diversity, data audits and organisational structures to meet business and regulatory requirements.
• Further develop reporting and insights to inform decision making across functions.
• Develop self-service reports and specialist data analysis to support the People & Sustainability team.
• Manage annual/ad hoc data processes (e.g., pay reviews, benchmarking) with robust audits and reconciliations.
• Analyse data to identify trends, risks, and process enhancements.
• Deliver clear, solution-focused insights and recommendations to improve automation and efficiencies.
• Conduct regular data quality audits and ensure GDPR compliance.
• Maintain People systems, act as the primary day to day contact for vendor relationships and manage system upgrades.
• Identify and implement digitisation opportunities to streamline processes and optimise technology to enhance colleague/candidate experience and efficiencies.
• Ensure SLA performance for systems and resolve escalated issues.
• Partner with HRIS providers to align development roadmaps with business needs.
• Collaborate with Finance, Payroll, IT, and other stakeholders to align systems and processes.

The Person:

• Technical Skills: Advanced MS Excel skills, strong HRIS knowledge, confident using Power BI, capable of managing large datasets. Knowledge of, or eagerness to learn coding to enable increased automation.
• Analytical Skills: Proactive in providing data-driven insights, identifying trends, and solving problems to inform decisions and improvements.
• Attention to Detail: Highly organised with a focus on accuracy and data integrity.
• Communication & Collaboration: Confidently presents data in clear formats and effectively engages with internal and external stakeholders.
• Adaptability: Thrives under pressure and adjusts to changing priorities.
• Curiosity to learn: Self-starter with a proactive approach to identifying improvements and staying updated on industry trends in People data and technology.

If you’re excited about being part of a team that continually strives for excellence, you’ll fit right in.

What We Offer:

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• Performance-based Annual Bonus to reward your dedication and hard work
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Complimentary Lunch & Parking at our onsite office locations and supplementary offers for our London office.
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Sunday 02nd February 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate individuals who share our vision and drive for success.

Our Culture & Values

Here at Manchester United, we place great emphasis on a culture of connection, respect, and teamwork. We expect our colleagues to be champions of growth—constantly evolving, pushing boundaries, and collaborating across all areas of the business to keep us at the top of our game.

Before applying, take a moment to reflect on our Manchester United values. If you’re driven by the pursuit of excellence, passionate about football, and eager to be part of something bigger, we’d love for you to join us.

The Purpose:

The People Systems & MI Lead will report to the Head of People Services and will lead the development and enhancement of People Insights, Systems, and Processes, focusing on driving automation, innovation, and improving the stakeholder experience.

The Role:

• Own all People reporting & insights, including headcount, KPIs, pay/bonus/benefits, diversity, data audits and organisational structures to meet business and regulatory requirements.
• Further develop reporting and insights to inform decision making across functions.
• Develop self-service reports and specialist data analysis to support the People & Sustainability team.
• Manage annual/ad hoc data processes (e.g., pay reviews, benchmarking) with robust audits and reconciliations.
• Analyse data to identify trends, risks, and process enhancements.
• Deliver clear, solution-focused insights and recommendations to improve automation and efficiencies.
• Conduct regular data quality audits and ensure GDPR compliance.
• Maintain People systems, act as the primary day to day contact for vendor relationships and manage system upgrades.
• Identify and implement digitisation opportunities to streamline processes and optimise technology to enhance colleague/candidate experience and efficiencies.
• Ensure SLA performance for systems and resolve escalated issues.
• Partner with HRIS providers to align development roadmaps with business needs.
• Collaborate with Finance, Payroll, IT, and other stakeholders to align systems and processes.

The Person:

• Technical Skills: Advanced MS Excel skills, strong HRIS knowledge, confident using Power BI, capable of managing large datasets. Knowledge of, or eagerness to learn coding to enable increased automation.
• Analytical Skills: Proactive in providing data-driven insights, identifying trends, and solving problems to inform decisions and improvements.
• Attention to Detail: Highly organised with a focus on accuracy and data integrity.
• Communication & Collaboration: Confidently presents data in clear formats and effectively engages with internal and external stakeholders.
• Adaptability: Thrives under pressure and adjusts to changing priorities.
• Curiosity to learn: Self-starter with a proactive approach to identifying improvements and staying updated on industry trends in People data and technology.

If you’re excited about being part of a team that continually strives for excellence, you’ll fit right in.

What We Offer:

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• Performance-based Annual Bonus to reward your dedication and hard work
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Complimentary Lunch & Parking at our onsite office locations and supplementary offers for our London office.
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Sunday 02nd February 2025.


Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry