Project Operations Manager

Job Description

Project Operations Manager – Lead Our Fit Teams Across Scotland!

At BMAS (Bathing Mobility Advisory Service), we’re passionate about transforming lives by delivering exceptional bathroom adaptations that combine functionality, comfort, and style. As we continue to grow, we’re looking for a Project Operations Manager to lead and inspire our fit teams across Scotland.

The Role:
As Project Operations Manager, you’ll oversee the planning and execution of bathroom installations across Scotland, ensuring every project meets our high standards of quality and customer satisfaction. Your plumbing expertise, leadership skills, and focus on world-class customer service will set the tone for success.

Key Responsibilities:

• Provide hands-on support and guidance to fit teams, ensuring smooth project delivery.
• Lead by example, demonstrating technical expertise in plumbing and installation processes.
• Manage schedules, oversee job progress, and resolve any on-site challenges efficiently.
• Work closely with customers to deliver an exceptional service experience, maintaining BMAS’s reputation for care and quality currently 4.8 on Trust Pilot.
• Collaborate with regional operations teams to ensure projects are fully prepared and resourced.
• Drive a culture of excellence by fostering teamwork, problem-solving, and attention to detail. This is a company that wants to deliver exceptional service via exceptional people.

What You Bring:
Strong plumbing experience (minimum 5 years), ideally with knowledge of wet rooms and bathroom installations.
Proven leadership skills with the ability to inspire and support a team.
Excellent problem-solving, organisational, and communication skills.
A commitment to delivering world-class customer service at every stage.
Flexibility to travel throughout Scotland as needed.

Why Join BMAS?

Be part of a purpose-driven company making a real impact in people’s lives.
Lead a talented, motivated team dedicated to excellence.
Enjoy the satisfaction of managing projects that combine skill, care, and creativity.
Competitive package and the opportunity to grow with a thriving business.

If you’re a skilled plumber with a passion for leadership and delivering outstanding customer service, we want to hear from you!

Apply now and lead the way in transforming bathrooms—and lives—across Scotland.

Job Types: Full-time, Permanent

Pay: £40,000.00 per year

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday

Experience:

• Driving: 1 year (required)

Work Location: In person

Application deadline: 13/01/2025