Property Inspector -North West Region

Job Description

Who we are:

MYSHON aims to support independent living for vulnerable adults, who have acute mental health, severe learning difficulties, alcoholism, drug addiction and physical disabilities: all within a domestic environment embedded into local communities in order to promote their independence, understanding that everyone is individual and may need tailored support.

The properties we look after often have special adaptations, depending on the Tenants’ specific needs and which provide a base from which local authorities can give care and support in a non-institutional environment.

What we do:

We employ a regional management team of Housing Support Officers and maintenance technicians who assist with Tenant needs and the management of assets. We partner with Care Providers. Care partners support Tenants depending on their assessed needs, including helping them to maintain their tenancies, pay their bills, improve their wellbeing, and learn to manage day-to-day activities more independently.

This all provides opportunities for our tenants to integrate and become active members of the local community they live in.

MYSHON provides different types of supported housing management –

• Short Term Supported Housing – tenants are housed for a limited time only and support is provided to develop independent living skills to enable them to move on.
• Move On Housing Support – for tenants to live more independently, which may or may not involve continued support.

Our accommodation

MYSHON provides support for a range of accommodation types including self-contained and shared accommodation.

• Self-contained accommodation has all its own facilities which means that each tenant has his or her own bedroom, bathroom, kitchen and living room.
• Shared accommodation has communal kitchens, lounges and other facilities.

We do this in conjunction with Housing Associations who either own or have an interest in the properties, often via lease arrangements with institutional and private landlords.

Accountabilities and Responsibilities

• Conduct regular inspections of void (and occasionally tenanted) properties to ensure they meet health and safety standards and comply with regulations.
• Identify and document any maintenance issues, damages, or necessary repairs in void properties.
• Liaise with tenants and landlords to schedule inspections and follow-up visits.
• Prepare detailed reports on property conditions and recommend necessary actions.
• Ensure properties are maintained to a high standard and any issues are promptly addressed.
• Assist in the coordination of repair and maintenance work with the Building Maintenance and Compliance Team.
• Monitor and report on the progress of maintenance and repair work.
• Conduct other property inspections as required.
• Provide support to the Portfolio Manager in managing property-related issues and projects.
• Maintain accurate records of inspections, reports, and communications using Myshon’s asset management and housing management systems as required.
• Stay updated on relevant property regulations and standards.

Internal Stakeholder Relations

• Form a strong relationship and collaborate with Myshon’s Client Service Desk and work as a team to address any property-related issues or concerns.
• Work closely and collaboratively with BMC/Credit Control/Housing Services/Finance/Central Services.
• Effectively manage all correspondence and workstreams arising from engagement with internal teams.

Strategic Contribution

• Feedback to the Portfolio Manager any potential partnership opportunities, trends, and industry developments ascertained from property inspections.

Data and Governance Support

• Assist the wider business in data analysis, governance, and general analytics as required by the Portfolio Manager.
• Ensure compliance with industry regulations, data protection, and ethical standards.

Key Skills and Qualifications

• Excellent communication, negotiation, and interpersonal skills.
• Proven experience in property inspection, maintenance, or a related field.
• Strong understanding of property regulations and health and safety standards.
• Exceptional organisational and time management abilities.
• Ability to work independently and manage a busy schedule with regular travel.
• Familiarity with governance, compliance, and ethical practices.
• Ability to work collaboratively and lead cross-functional teams.
• Strong report writing and documentation skills.

General Good Business Practices

• Adhere to ethical standards and legal requirements in all interactions.
• Maintain a customer-centric approach to enhance service quality.
• Uphold transparency and honesty in communication.
• Foster a diverse and inclusive work environment.
• Continuously learn and stay updated about industry developments.
• Prioritise data security and privacy in all activities.
• Embrace sustainability and environmentally responsible practices.

Benefits

• 25 days holiday plus bank holidays
• £450 p/m car allowance
• 24 hour EAP Scheme
• Company pension
• Free eye tests
• Life insurance
• On-site parking
• Referral program
• Sick pay

Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Property inspection: 2 years (required)
• Property regulations: 2 years (required)
• Compliance management: 2 years (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: On the road