Quality Compliance and Support Manager – Morar Living

Job Description

About us:

Morar Living is a growing and dynamic care home company created in response to our growth within the care industry.

Due to the growth within the group we are currently seeking to recruit a Quality & Compliance Officer with a passion for providing residents with an exceptional, kind, individualised experience of care that promotes choice, dignity and respect.

You will be welcomed into a supportive team which respects and values each member, seeking to develop their knowledge and skills in a positive, inclusive environment.

We believe that our strength lies in the quality of our staff members and team and we are actively seeking to recruit individuals who reflect our values and seek to deliver compassionate care and support.

About you:

As a Quality & Compliance Officer you will be responsible for providing Morar Living with a clear view of its compliance with fundamental standards of care, the actions required to bridge any gaps and the risks associated with non-compliance. To identify new or amended compliance standards and ensure that Morar Living is aware of and prepared for the implications of any change.

You will be responsible for developing and reviewing Care & Support Plans and carrying out Risk Assessments, policies and procedures to ensure they are compliant with Care Inspectorate, current practices, legislation and the requirements of the regulatory bodies.

Safety and Quality of the Organisation

• Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.
• Promote safe working practices and general medication management
• Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day-to-day management and delivery of care.
• Understand and monitor health and safety in the workplace and in the field.
• Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of Morar Living.
• Implement quality management and improvement systems.
• Effectively manage complaints and incidents.
• Carry out investigations relating to the quality of the service and use findings to make improvements.
• Be prepared to work flexibly to ensure the safe delivery of the service.
• Apply excellent communication skills with our residents, their families and representatives, staff and other health and social care professionals to deliver high quality a service.
• Keep all information about our residents and their families secure and confidential.
• Signpost staff to guidance and advice on policies and Care Inspectorate standards
• Ensure the most up to date policy and associated documents are accessible and used appropriately in practice.
• Audits to ensure standards are constantly maintained

Health and Safety /Training

• Initiate and maintain effective Care Planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence-based care audits.
• Implement and initiate training and work alongside the Registered Manager with compliance concerns and to achieve outstanding in Care Inspectorate inspections.
• Identify ongoing training needs and ensure staff are up to date with current best practice.
• To take part in training opportunities in the Morar Living tradition of working and to promote these values to all members of staff.
• Promote and share best practice across care and support.
• Source appropriate training providers and evaluate their performance to ensure they meet the learning and development needs of care and support staff.
• Ensure learning opportunities meet the requirements of Care Inspectorate standards
• To maintain professional accountability for:
• care delivered
• care resources
• training and supervisions to staff providing care
• Communicate effectively with office staff and other care teams as required.
• Ensure that Health and Safety Legislation is adhered to at all times.
• Undertake other duties as requested by your Line Manager.

Investigations

• To investigate irregularities and non-compliance issues, highlighting areas of concern.
• Coordinate and manage accident and incident data.
• To take lead in all investigations within Morar Living.
• To create a culture of compliance and continuous improvement.
• Maintain confidentiality and discretion at all times.

In return we will offer you

• £65k Annual Salary
• Car Allowance
• Job satisfaction
• Development Opportunities
• Enhanced DBS Check
• Career progression
• And much more

All job offers are subject to satisfactory references and Disclosure Scotland Scheme Membership (PVG).

Experience:

• Care Home: 5 years (required)

Licence/Certification:

• Valid NMC (required)

#SCGS5

Job Types: Full-time, Permanent

Pay: £65,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events

Schedule:

• Monday to Friday

Experience:

• Quality Assurance: 1 year (required)

Licence/Certification:

• NMC Pin (required)

Work Location: On the road