Referrals In Administrator

Job Description

This role holds responsibility for processing all incoming referrals and ensuring appointments are booked within expected timelines. This role also involves dealing with enquires where a high degree of confidentiality, sensitivity, discretion and tact is required. A degree of autonomy is an essential ability for this role. The appointed candidate will be required to think of their feet to deal with enquires, making day-to-day decisions and escalating when appropriate to the Outpatients Management team.