Sales Counter Assistant, Stonehouse Branch

Job Description

Sales Counter Assistant – Stonehouse Branch

Kellaway Building Supplies is the largest, and fastest growing Independent Builders’ Merchant in the South West of England. Family owned and run since 1982, Kellaway Building Supplies aims to be the Merchant of Choice for Employees though our culture and safety, and by rewarding our teams for their efforts, commitments and dedication. We are an ambitious business, with staff growth & development as corner stones of our Core Values. As such we have many development opportunities available at all levels of the business for any team member wishing to upskill themselves.

Salary £23,795.20 plus overtime, bonus and benefits

Hours:

• Basic 40 hours Monday to Friday between 7:30am and 5:00pm
• Every other Saturday 8.00am to 12.00noon with paid overtime
• Stocktake weekend once a year
• Some bank holidays

Pay & benefits:

• 33 days holiday (including bank holidays) with additional buy and sell scheme
• Monthly performance bonus
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Uniform & PPE provided
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts
• Full training and coaching
• Extensive opportunities for career development

Main purpose and tasks of job:

• Selling to customers over the internal sales desk & sales counter
• Taking and processing customers’ telephoned orders
• Dealing with directs and delivered sales
• Dealing promptly and efficiently with customer requirement and queries
• Building business relationships with key customers
• Advising customers trade and retail with project solutions
• Maximising sales and margin
• Monitoring and ordering stock within the company’s timescale criteria, ensuring good rotation of stock
• Carrying out stock checks in accordance to depot procedures

Main requirements of job:

• Customer service skills essential
• Sales and negotiation skills essential
• Knowledge of building, plumbing and heating products desirable
• Communication skills
• Literacy / Numeracy skills
• Ability to work on own initiative and as part of a team

Job Types: Full-time, Permanent

Pay: £23,795.20 per year

Additional pay:

• Bonus scheme

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Application deadline: 27/01/2025