Sales Order Processing Executive – Maternity Cover

Job Description

Muc-Off was founded in 1994 and are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. Following 5 years of explosive growth the company is expanding fast into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products.

This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture; the rewards and career development opportunities are second to none.

About the role

As the business continues to grow at a fast pace we are looking for a Sales Order Processing Executive to be responsible for ensuring our customers receive their stock in a timely fashion and that order book fulfilment is maximised.

Key responsibilities

• To assist management with the stock allocation process ensuring order book fulfilment is maximised
• Provide regular reports for customers, sales and management
• Liaise with internal departments regarding production dates and planning
• Provide cover for colleague customer management
• To manage all direct from Supplier to Customer orders
• Communicate all amendments, changes to the customer, internal teams and warehouses when required
• Manage the end to end customer process for own customers not limited to order processing, allocations, creating export documentation, investigating shortages
• Ensure shipments are dispatched in line with customer requirements

What we’re looking for

Must-haves

• At least 2 years experience in a fast paced customer focused environment with direct customer responsibility
• Sales and/or sales order processing experience
• At least Intermediate Excel experience
• Excellent verbal and written skills
• A good level of general education preferably to at least A level standard

What we can offer

• Competitive Salary
• 33 days holiday, inclusive of UK bank holidays (increase with service)
• Early finish on a Fridays
• Cycle to Work Scheme
• Employee Assistance Programme
• Medicash
• Long Service Rewards
• Excellent staff discount on Muc-Off products
• Fresh fruit and biscuits each day
• Chill out areas, showers and a secure area to store your bike
• Pension contributions
• An awesome opportunity to work with a local and widely recognised Brand
• A cool, casual and fully branded-up working environment where staff indulge their passions for cycling and fitness

Job Types: Full-time, Fixed term contract

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: MO/SOP