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Sales Support Manager
Job Description
Our client, a technology services partner, based in Basingstoke, is currently hiring for a Sales Support Manager to ensure the sales support team operates efficiently and effectively by providing administrative, logistical, and operational support to the sales team.
Responsibilities
- Team management for a team of max 4.
- Performance management of the team in accordance with agreed business SLA’s.
- Supporting the relevant Sales account teams as required.
- Ownership of the sales process (Quote to Order), ensuring adherence to the agreed process whilst looking at ways to optimize, streamline, and introduce effective improvements to the business.
- Ownership of the CRM system, always looking at ways to improve the overall effectiveness and user experience of the system.
- Ownership for opportunities created on CRM.
Requirements
- 3-5 years of team management experience in a sales support function.
- The ability to manage a team ensuring delivery of a proactive and professional service and in parallel ensuring team development in line with business objectives.
- Excellent people and communication skills. Ability to interact with all levels of management.
- The ability to identify opportunities for improvement and drive these to conclusion.
- A customer-focused individual who is passionate about "Service Excellence".
- Highly organised individual with a strong "can do" attitude.
This is a full time, permanent position working Monday-Friday. This role is a hybrid role working 3 days from the offices in Basingstoke.
Our client offers an excellent remuneration package and excellent career progression prospects.
Please apply online to be considered