Kerry

Senior Account Manager

21/01/2025
full-time
Apply Now
Deadline date:

Job Description

Requisition ID: 56812
Position Type: FT Permanent
Workplace Arrangement:


About Kerry

We’re Kerry Dairy Consumer Foods – a leading name in the food industry with over €370m sales revenue globally. Alongside famous British & Irish brands such as Strings and Things, Pure, Dairygold and Coleraine, we’re also a leading producer of fantastic supermarket private label Butters, Spreads and Margarines.

We’re made up of a team of brilliant people and big ambitions. Our products, many of which are household favorites, are eaten by millions of people every day.


About the role

This is an exciting role with huge opportunity for the right person and will also include some European travel. The person will be a self starter and able to demonstrate the skills and qualities required to manage such an important account. Leading and driving a Cross Functional Team, the successful candidate will play an instrumental role within our business and have very close working relationships with our manufacturing, R&D, Supply Chain and Commercial Finance colleagues. The successful candidate will spend time at our manufacturing and customer sites, allowing you to build really strong relationships. Due to the nature of the role, candidates need to have exceptional stakeholder management skills and be confident in dealing with all levels up to and including CEO. At Kerry DCF, we operate a hybrid working model with 2 days a week in our Staines, Surrey, based office.


Key responsibilities

  • Delivery of sales budget and target on an annual basis
  • Creating integrated plans that deliver the joint customer and Kerry strategy
  • Accountable for customer performance, creating and ensuring JBP is a working document bought into by all stakeholders and reflects and achieves sales, profit & volume objectives for Kerry
  • Responsible for the negotiation and delivery of all new business wins and pricing agreements
  • Responsible for expert knowledge of their customer, its competitors and the market they operate in
  • Responsible for ensuring all price and commercial agreements are agreed with customers and aligned to Kerry strategies and fully implemented with the customer
  • Responsible for driving availability and customer orders as well as Kerry service levels (order fulfillment through to accounts received)
  • Actively work with Demand Planning to ensure that the customer sales forecast is accurately reflected in the business sales forecast
  • Manage stakeholder groups within one or more customers (internal & external)

Qualifications and skills

  • 5 years+ Top 5 Retail experience in a food and beverage account management environment
  • Highly knowledgeable of the food industry
  • Understanding of cost base tracking
  • Strong communication and stakeholder management qualities
  • Excellent knowledge of Excel and Powerpoint
  • Third level degree qualified (preferred).

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.

Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-SB1
Posting Type: LI

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Mission4recruitment

Senior Account Manager

07/01/2025
full-time
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Deadline date:
£45000 - £50000 / year

Job Description

Senior Account Manager

This is a vibrant and busy company who are looking for hungry, “go getting” and self-motivated people to join their sales and account management team. This position is the main contact point for customers and is often the most used route of communication for customers and suppliers.

There is a huge earning potential in this role as well as progression opportunity. This is about developing existing business with your customers and having the ability to pick up on buying signals from them, as well as finding out about new projects and builds, as well as other key contacts within the business. You will be proactive and able to build customer rapport, so that the customer thinks of you as their main supplier, rather than one of your competitors. You will also be proactive in following up on high volumes of leads that come in through various channels and engaging with new prospects. Therefore, it is essential that you come have strong B2B account management experience.

Customer relationships are at the forefront of everything you do! You will be rewarded with uncapped commission and team bonuses, so this is a fantastic opportunity to make money!

The aim of this role is to ensure the smooth running of your individual accounts maintaining customer satisfaction and retention at all times. You will have administrative support assisting you with your day-to-day duties; however, this is still a very heavily-based admin role.

The company is a distributor of electronic components and logistical services to manufacturers of electronic equipment. They support many industries such as automotive, medical and security, but the bulk of their activity is with the defence and harsh environment sectors. If you come from this sort of background or even a manufacturing background, I want to speak to you!

Duties will include:

· You will be the main contact point for customers.

· Purchasing and attention to QA requirements

· Quoting on products

· Managing the supply and product into the business, through the business and eventually onto the customer

· Sourcing parts from suppliers

· Progressing orders through from start to finish

· Alerting clients if orders are late or products not easily sourced

· Dealing with returns, invoice queries & credit notes

· Responsible for export compliance paperwork

The Ideal Person:

· Driven by targets and bonus earnings

· Decision making on margins and supplier choice

· A confident and outgoing personality

· Must have previous sales or account management experience

· Has worked to KPI’s & targets previously

· Excellent communication skills and commercial awareness

· Ability to manage their workload and keep to strict deadlines

· A great attention to detail

· Computer literate and numerate

· Happy to do lots of paperwork!

· Take complete responsibility for the smooth running of your accounts

Perks and Benefits!

· Basic Salary £35000 – £40000 plus commission

· Pension

· 22 days holiday – Plus bank holidays. Plus Xmas shutdown

· Onsite Gym

· Perk Box

· Virtual Care – GP Service

· Onsite Parking

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Job Types: Full-time, Permanent

Pay: £45,000.00-£50,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: MM

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Keywords studios

Senior Account Manager

26/11/2024
full-time
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Deadline date:

Job Description

Are you an experienced Senior Account Manager looking for a great job in an award-winning studio, working on amazing video games advertising? Read on…


About Maverick:

Maverick by name, maverick by nature. Maverick is one the most experienced games agencies in the world, having grown and adapted alongside the games industry since 1995.

We are a full-service advertising agency, working for games developers, publishers, and brands. We deliver end-to-end creative solutions that range from single pieces of content to full integrated campaigns. Our agency ethos is simple: be authentic in who we are, how we work and what we create. If we do that, then success will follow for our clients (and us).

For nearly 30 years, we’ve been creating trail-blazing & award-winning work for the world’s most prestigious games publishers, developers and brands. Our top-notch team of creatives, designers and producers are always ahead of the game, ready to take client’s marketing to the next level.

At Maverick, we know a diverse workforce only elevates the great work we do. As such, we are an equal opportunities employer, and we take diversity and inclusion seriously.

Maverick regularly assesses and reviews the environmental impact of our operations. We always strive to be as green as we can.

If this sounds like somewhere you want to work, apply today!


Job title: Senior Account Manager

Reports to: Head of Client Services

Responsible for: Account Manager


Summary:

Management of efficient and effective relationships with prospective and existing clients. Includes day to day leadership of business development outreach (including pipeline management and pitch responses, leveraging Keywords Sales and Solutions teams where necessary), as well as delivery of live client projects, working in conjunction with Creative and Production teams.

Providing mentorship, guidance and clear timely performance feedback, as well as project-related support where appropriate.

Supporting the Leadership team, help to steer the department in a sustainable, efficient and positive way – both inside and outside of projects.


Responsibilities:


Business Development

  • Manage and maintain a high-quality pipeline of potential Maverick clients, using a combination of cold prospecting, content-related outreach and attendance at key industry events.
  • Support Studio Head and Head of Client Services in developing and delivering a tiered business development plan, comprising a tiered set of target clients and a bespoke engagement approach per tier. Manage this on a day-to-day basis and provide monthly progress reports for review.
  • Maintain an up-to-date agency credentials document, comprising a clear articulation of Maverick’s expertise, services and experience, and be a confident and articulate advocate of the studio with clients and other third parties.
  • Liaise with prospects / potential clients on pitch opportunities, ensuring a regular flow of relevant briefs and providing clear assessment of scope / scale of opportunity at a twice-weekly project qualification meeting.
  • Work seamlessly with Keywords Sales and Client Solutions teams to unlock opportunities with existing Keywords clients, or to leverage broader Keywords reputation / expertise to target a new and mutually beneficial client organisation.
  • Establish and develop an efficient working relationship with Keywords teams through weekly / fortnightly status sessions, regular ad-hoc work-share forums and other biz-dev related meetings as necessary. Make Maverick a go-to partner!
  • Be a font of knowledge and a beacon of games and gaming industry insight, for the Maverick team. Regularly contribute engaging and inspirational content to the weekly Maverick huddle and represent our authenticity in gaming to colleagues and clients alike.
  • Monitor the progress / performance of our business development programme, providing a monthly report on performance versus plan, live pitches and new opportunities requiring support.

Account Management

  • Be the face of Maverick with our existing clients, working effectively with internal Production and Creative teams to deliver projects on brief, on budget and on time
  • Between projects, maintain timely and engaging comms with client contacts to ensure Maverick is front-of-mind and our expertise / offering / recent work is clearly communicated.
  • During projects, be the trusted and intelligent partner of our clients, communicating their requirements, decoding or contextualising feedback and ensuring they are fairly represented as work is developed.
  • During projects, hold the tension internally, collaborating with Creative and Production colleagues to ensure strategic creative and commercial rigour, and high standards of creative output.
  • After delivery, constructively review each project, leading sessions with client teams and contributing to debriefs with internal project teams. Seek out and act upon areas for improvement and work with Head of Client Service to communicate these effectively.

Marketing

Support Studio Head and Head of Client Services across the following key areas:

Web and Social:

  • Management of content on maverickmedia.com, in particular the provision of regular case study content updates
  • Management of Maverick’s LinkedIn and Instagram channels, comprising timely and insightful ad-hoc posts and a calendar of planned posts (work, relevant insight, awards etc.

Events:

  • Support Studio Head and Head of Client Services in defining an annual events calendar, developing plans for Profile & Networking events nationally and internationally.
  • Be an authentic representative of Maverick at some / all of these events, providing clear communication of our credentials and seeking out opportunities for engagement with new and existing / lapsed client contacts

PR:

  • Support the Account Manager and third party PR lead in developing our profile across digital and traditional media
  • Oversee the Account Manager in leading a cross-functional content creation team, identifying relevant opportunities and working with individuals to develop smart and engaging Maverick-centric output

Requirements


Skills & Experience Required:

  • Accomplished client services person with a passion for business development.
  • Proven ability to cultivate relationships, inspire trust and unlock budget.
  • Experience of managing multiple projects, and developing multiple client relationships.
  • Natural and effective collaborator across internal and external teams – able to operate with client at heart (listening, interpreting, representing) but agency in mind (setting parameters, maintaining efficiency and demanding quality).
  • Web and social literate – experience and interest in how to use online presence as a sales tool.
  • Able to speak with gravitas, authenticity and passion about games and gaming

Benefits

  • 24 Days Annual Leave, plus UK Bank Holidays
  • An extra day off on your birthday
  • 5 Charity days per year
  • Private Medical Care
  • Group Income Protection & Group Life Assurance
  • Employee Assistance Program (EAP)
  • Employer Pension Contributions
  • Cycle Scheme
  • Electric Car Scheme
  • Perkbox
  • And many more!

Role Information: EN

Studio: Maverick

Location: Europe, United Kingdom, London

Area of Work: Marketing

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Hybrid

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