Department for work and pensions (dwp)
Senior Responsible Owner for Fraud & Error and Debt Programmes
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About the job
Job summary
Are you a confident strategic leader, who is experienced in leading multidisciplinary teams, in a fast paced and complex environment? Then this is the role for you.
This is an exciting role that leads the Fraud, Error and Debt (FED) Programme of activity in delivering this objective.
This is a high-profile role that cuts across Policy and Operations, in ensuring the FED policy intent is delivered and works closely with Operational colleagues to ensure benefits are realised and Bill outcomes are achieved, whilst protecting our vulnerable customers.
If you’re an experienced Senior Responsible Owner (SRO) keen to deliver programmes of activity that really make a difference to each and every one of us, then please read on.
Why Join DWP?
Job description
An exciting opportunity has arisen for an experienced SRO to lead a high-profile programme of work that will shape the country’s welfare system:
The Senior Responsible Owner (SRO) is accountable for ensuring the FED programme meets its objectives, delivers the required outcomes, and realises the required benefits.
The SRO works alongside the Change Portfolio to ensure Programme capability and project delivery professionalisation is maintained. The SRO is a key member of the Change Portfolio Board accountable for and representing FED programme performance.
As SRO, you are accountable for ensuring your change programmes meet the objectives and deliver the projected benefits and supports the Departmental priority in respect of reducing fraud and error and collecting debt.
Providing proactive and visible leadership and direction throughout the life of the existing and upcoming programmes. You will be accountable for circa 200 employees across a number of multi-disciplinary teams with a budget of £200m and accountability for FED Bill measures and associated saving of over £600m.
Please see the candidate pack attached to the advert for Key Responsibilities.
Person specification
The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:
- Extensive understanding and experience of leading the delivery of user driven, evidenced based product development at scale and complexity, using different methodologies i.e. Waterfall and Agile
- Expert stakeholder management and influencing skills and an ability to use these skills to overcome resistance and challenge to achieve success
- A proven capability to understand and navigate complex cross-organisational systems and structures and devise strategies which cut through this complexity
- Proven people leadership skills, with a strong knowledge of and commitment to diversity and inclusion
- Extensive experience of building and leading high performing multi-disciplinary teams, in a fast paced and high-pressure environment, with competing stakeholder priorities.
Desirable Qualifications
- A graduate of the Major Projects Leadership Academy (MPLA) or willing to provide commitment to securing this which will be required if applying for this post.
Qualifications
APM Project Management Qualification (PMQ)
APM Chartered Project Professional
APMG Agile Project Management Practitioner
Level 6 Project Management Degree Apprenticeship
Management of Portfolios Practitioner
Major Projects Leadership Academy
Managing Successful Programmes Advanced Practitioner
Managing Successful Programmes Practitioner
P3O Practitioner
PMI Project Management Professional
PRINCE2® Practitioner
Benefits
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing and compressed hours.
- Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
Things you need to know
Selection process details
If you think you have the experience and energy to take on these stretching and demanding roles, we would be very keen to hear from you.
To apply for this post, you will need to complete the online application process outlined below no later than 23:55pm on Monday 10th February 2025
- A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;
- A personal statement (maximum 1250 words) explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.
Failure to submit both documents will mean the panel only have limited information on which to assess your application against the criteria in the person specification.
For more information about the roles and the applications process, please see the candidate pack attached.
Feedback will only be provided if you attend an interview or assessment.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Diversity and Inclusion
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Contact point for applicants
Job contact :
Recruitment team