Join us at Magnet as a Store Manager!

Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we’re looking for ambitious Store Managers who are driven to inspire both their teams and their customers.

What’s on offer?

A salary of £35,000 – £50,000 per year, with a car allowance of £5,600, along with an attractive commission package that truly recognises and rewards your hard work.

What’s Involved?

As a Store Manager, you’ll be centre stage in one of our stunning, purpose-built showrooms, helping customers bring their dream kitchens to life while building a team that’s motivated to succeed together.

Our store managers come from all walks of life, and that’s what makes us unique. No kitchen industry experience? No problem! We’re looking for that perfect blend of creativity, leadership, and a solid sales background – ideally with retail management experience. So, If you’re someone who can energise a team, deliver exceptional customer experiences, and drive growth, you’ll fit right in.

In this role, you’ll have the freedom to lead your showroom like it’s your own business, ensuring our customers enjoy outstanding service from start to finish. From boosting performance to driving sales, you’ll play a pivotal role in our success story. And we’re dedicated to investing in you – with training designed to accelerate your leadership skills and develop your design expertise, we’ll set you up for a rewarding career journey. After all, many of our leaders began their paths in roles just like this, so it’s no surprise our Store Managers stay with us on average over 9 years!

What you’ll be doing

• Create your recipe for success: You’ll drive a positive and collaborative environment that inspires your team to thrive.
• Lead the way: By achieving sales targets and delivering outstanding customer service, you’ll play a key role in upholding the 5-star experience we’re known for.
• Build lasting connections: You’ll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success.
• Embrace your entrepreneurial side: You’ll stay ahead of market trends and seize every opportunity to expand and elevate your showroom.

What do we need from you?

We’re looking for a passionate leader who thrives in a sales environment and embodies our values: Care, Inspire, Deliver. Someone who’s ready to bring the heat and lead with heart. Here’s what you’ll need to succeed:

• Previous experience in the retail industry leading a team.
• A proven track record in sales with exceptional customer service skills.
• Strong leadership abilities to guide a team that’s motivated and empowered.
• A creative mindset and the flexibility to mix things up with varied working hours.
• A full UK driving license and access to a vehicle.

Why choose Magnet?

We’re all about investing in your potential! From day one, you’ll be supported on our industry-leading Magnet Learner Journey. Plus, you’ll enjoy a range of fantastic benefits, including:

• Monthly car allowance
• Up to a maximum 80% discount on our kitchen furniture and products for you and your family.
• The opportunity to buy up to five days additional leave through our Holiday Purchase Scheme
• Virtual GP service
• Cycle to Work scheme
• Discounts with over 200 brands, including fashion, fitness, days out, and groceries through our Happi app.
• 24/7 access to our Employee Assistance Platform for support on health, social, family, and financial matters.
• Internal development programmes to help you grow your career with us.

Your journey starts here!

At Magnet, we believe in making work a great place to be where everyone can feel at home. If you’re excited to make a difference and help us create something extraordinary, we’d love to hear from you!

If you have any questions about the position or the recruitment process, don’t hesitate to contact us at careers@nobiauk.com.

#LI-Onsite

#Magnet

Overview

Store Manager Designate – To cover Dunelm stores around the South London Area.

Across the Group, our colleagues are passionate about making a difference to our customers, and communities.

As a Store Coach you will be accountable for building and embedding a culture of ownership for the end to end journey of our customer, whichever channel they use to shop with us. You will also have overall ownership of the store operation.

What you’ll be doing

Customer Acquisition

• Be passionate about finding and establishing ways that we can acquire new customers and increase the frequency that our customers shop with us across all channels, by driving E-receipts and opt in levels.
• Create links with the local community via various channels to raise the profile of our stores, initially by growing Facebook followers to maximise local sales and marketing opportunities

Customer Obsession

• Train, coach and empower one blended team of Hosts to be able to offer customers every way of shopping, including MPOS, MTM, Hosts and the virtual consultant service, and that they are aware of new products, offers and campaigns.
• Actively seek new ways to improve the customer experience in store, by coaching the team in our Customer First agenda, which will drive improvements and consistency in our NPS results.
• Complete regular observations, and provide appropriate feedback to all Hosts and service colleagues in the store to maintain the Customer Focus and ensure that are delivering a great customer experience

Trading Mindset

• Identify and maximise on sales opportunities by trading your store and departments.
• Work closely with your deputy manager and Team Leaders to deliver campaigns successfully, with a right first time mentality.
• Coach store leadership teams to deliver an exceptional customer experience through consistent retail standards, availability and service in all areas of the store.

Process and Compliance

• Deliver on the promises made to our click and collect customers around order ‘on time picked in full’ and by minimising shorts %, and by having an efficient C&C process to drive Speed of Service and NPS.
• Validate that the store Stock Calendar has been completed weekly to maintain on shelf availability and minimise stock loss.
• Have a passion for preventing stock loss and monitor the Profit protection scorecard.
• Take full ownership for creating and maintaining an environment that complies with company audit standards and expectations as well as legislative requirements, such as Health & Safety

Empower the Team

• Empower your leadership team to act like owners and do what’s right for our colleagues and customers.
• Develop and maintain a culture where all members of the store leadership teams understand the role they play in service and selling within the business.
• Look for and nurture home grown talent across all levels, by working with your Regional Coach and People Lead to have a robust succession plan in place for the store, working with other local stores where appropriate.

Overview

Store Manager Designate – To cover Dunelm stores around the South London Area.

Across the Group, our colleagues are passionate about making a difference to our customers, and communities.

As a Store Coach you will be accountable for building and embedding a culture of ownership for the end to end journey of our customer, whichever channel they use to shop with us. You will also have overall ownership of the store operation.

What you’ll be doing

Customer Acquisition

• Be passionate about finding and establishing ways that we can acquire new customers and increase the frequency that our customers shop with us across all channels, by driving E-receipts and opt in levels.
• Create links with the local community via various channels to raise the profile of our stores, initially by growing Facebook followers to maximise local sales and marketing opportunities

Customer Obsession

• Train, coach and empower one blended team of Hosts to be able to offer customers every way of shopping, including MPOS, MTM, Hosts and the virtual consultant service, and that they are aware of new products, offers and campaigns.
• Actively seek new ways to improve the customer experience in store, by coaching the team in our Customer First agenda, which will drive improvements and consistency in our NPS results.
• Complete regular observations, and provide appropriate feedback to all Hosts and service colleagues in the store to maintain the Customer Focus and ensure that are delivering a great customer experience

Trading Mindset

• Identify and maximise on sales opportunities by trading your store and departments.
• Work closely with your deputy manager and Team Leaders to deliver campaigns successfully, with a right first time mentality.
• Coach store leadership teams to deliver an exceptional customer experience through consistent retail standards, availability and service in all areas of the store.

Process and Compliance

• Deliver on the promises made to our click and collect customers around order ‘on time picked in full’ and by minimising shorts %, and by having an efficient C&C process to drive Speed of Service and NPS.
• Validate that the store Stock Calendar has been completed weekly to maintain on shelf availability and minimise stock loss.
• Have a passion for preventing stock loss and monitor the Profit protection scorecard.
• Take full ownership for creating and maintaining an environment that complies with company audit standards and expectations as well as legislative requirements, such as Health & Safety

Empower the Team

• Empower your leadership team to act like owners and do what’s right for our colleagues and customers.
• Develop and maintain a culture where all members of the store leadership teams understand the role they play in service and selling within the business.
• Look for and nurture home grown talent across all levels, by working with your Regional Coach and People Lead to have a robust succession plan in place for the store, working with other local stores where appropriate.

Overview

Store Manager Designate – To cover Dunelm stores around the West London Region.

Across the Group, our colleagues are passionate about making a difference to our customers, and communities.

As a Store Coach you will be accountable for building and embedding a culture of ownership for the end to end journey of our customer, whichever channel they use to shop with us. You will also have overall ownership of the store operation.

What you’ll be doing

Customer Acquisition

• Be passionate about finding and establishing ways that we can acquire new customers and increase the frequency that our customers shop with us across all channels, by driving E-receipts and opt in levels.
• Create links with the local community via various channels to raise the profile of our stores, initially by growing Facebook followers to maximise local sales and marketing opportunities

Customer Obsession

• Train, coach and empower one blended team of Hosts to be able to offer customers every way of shopping, including MPOS, MTM, Hosts and the virtual consultant service, and that they are aware of new products, offers and campaigns.
• Actively seek new ways to improve the customer experience in store, by coaching the team in our Customer First agenda, which will drive improvements and consistency in our NPS results.
• Complete regular observations, and provide appropriate feedback to all Hosts and service colleagues in the store to maintain the Customer Focus and ensure that are delivering a great customer experience

Trading Mindset

• Identify and maximise on sales opportunities by trading your store and departments.
• Work closely with your deputy manager and Team Leaders to deliver campaigns successfully, with a right first time mentality.
• Coach store leadership teams to deliver an exceptional customer experience through consistent retail standards, availability and service in all areas of the store.

Process and Compliance

• Deliver on the promises made to our click and collect customers around order ‘on time picked in full’ and by minimising shorts %, and by having an efficient C&C process to drive Speed of Service and NPS.
• Validate that the store Stock Calendar has been completed weekly to maintain on shelf availability and minimise stock loss.
• Have a passion for preventing stock loss and monitor the Profit protection scorecard.
• Take full ownership for creating and maintaining an environment that complies with company audit standards and expectations as well as legislative requirements, such as Health & Safety

Empower the Team

• Empower your leadership team to act like owners and do what’s right for our colleagues and customers.
• Develop and maintain a culture where all members of the store leadership teams understand the role they play in service and selling within the business.
• Look for and nurture home grown talent across all levels, by working with your Regional Coach and People Lead to have a robust succession plan in place for the store, working with other local stores where appropriate.