Job title: Support worker
Accountable to: Local management team
Work area: Designated locality or neighbourhood
Hours of work As agreed
The main objectives of the post
1. To provide high-quality person-centred support to individuals, both within their homes
and in the community, in accordance with the Key’s aims and principles and the Codes of Conduct and Practice issued by the Scottish Social Services Council.
2. To help individuals plan their support, accessing both formal and informal support networks, and to promote the rights and choices of the people you support.
3. To constantly monitor the quality and appropriateness of support, and to ensure good ‘team work’ is developed and maintained between all people involved in a person’s support.
Responsibilities with people who are supported
1. To build warm, caring, and positive relationships with people receiving support, and to keep the individual’s best interests in mind at all times.
2. To provide direct practical help, advice and guidance to individuals in all areas of their life as required. This support should at all times respect the person’s rights and personal dignity and value, and should be provided in a manner that is entirely non-discriminatory, sensitive (to needs and wants), image enhancing, and empowering.
3. Areas of support activity may include; personal care (including intimate areas of self-care such as washing, dressing or using the toilet), domestic home care, financial matters (including maximising income and managing expenditure), emotional and physical wellbeing, education or employment, and general social or leisure areas (including making and maintaining friendships/relationships).
4. To work creatively to help individuals recognise achievements, celebrate successes, assist informed decision making, identify problems and find ways of resolving them, and to take advantage of opportunities, gain new experiences, and develop life-skills and confidence.
5. To use person-centred planning tools to help individuals (along with other important people in their lives) identify future aspirations, and current support needs and preferences, and consider how these can best be met.
6. To support individuals to co-ordinate their own formal and informal support (families, friends and other interested people), or where necessary or desired to co-ordinate this support on their behalf.
Content revised 2011
7. To liaise with other agencies with and on behalf of individuals to enable access to appropriate resources and services (including specialist services).
8. Where individuals share accommodation to help them live together positively, share responsibilities (including running their home), identify common issues and concerns and find solutions to problems.
9. To support advocacy (whether it be self-advocacy, citizen or group advocacy), and to promote active participation within Key.
General
1. To communicate effectively, and to work positively and co-operatively with managers, other employees, workers from other agencies and members of the public (including family and friends of individuals who are supported) – and to keep supported individuals as the main focus of your efforts.
2. To take your personal and professional development seriously, at work this will include your active involvement in supervision, and also (where identified as appropriate) taking part in meetings, forums, and training.
3. To maintain records in a wide range of areas (including using non-writing based methods such as graphics/photos, audio/visual tapes, computers etc…).
4. To understand issues of confidentiality in relation to your work and individuals who are supported and to ensure this is maintained.
5. To provide support, or be available to provide support, in line with agreed practice/local arrangements; which is likely to include participating in a rota, sleep-over cover, and a range of fixed time or flexible time arrangements, including on-call arrangements.
6. To help ensure that people’s homes are safe, secure and comfortable by offering support, undertaking tasks directly, and where appropriate arranging servicing/repairs, and/or advising line manager of concerns or reporting direct to relevant others.
7. To be aware of the Health and Safety Policy of Key and understand your own responsibilities within this, and to actively use risk assessment practices (to avoid or minimise risk) in all areas of your work and support.
8. To be aware of and follow all procedures and practices of Key (as laid out in the Procedures Handbook).
9. To conduct yourself in a manner consistent with the expectations of other bodies (eg, Service Level Agreements/Contracts with funding agencies, the Care Inspectorate, and Scottish Social Services Council).
10. To undertake other duties within the main objectives of the post as requested by people you support, colleagues, or by your line manager.
About The Role
- Are you committed to making a difference to the lives of the people we support?
- Do you have a have a positive attitude?
- Are you committed to a person-centred approach?
Then you could be Key!
We are recruiting for female Support Workers to join ‘Erin’s’ new team in Airdrie/Coatbridge area. Erin is a young woman with ADHD and Autism.
Erin will be living in her own home and is seeking support with all aspects of her life, including taking care of her home as well as developing and maintaining full and active participation in her local community.
Erin is very sociable, loves being out and about and being very active in sport. Erin is an excellent footballer and plays competitive league football with her team. She loves to keep fit through running, her football, climbing, swimming, ice-skating and all-round sports. Erin also loves art and music, sketching, photography, playing guitar and keyboard.
Erin is kind, has a great sense of humour and is passionate about helping animals, people around her and her family. Erin loves cats and horse riding. Erin would love to travel and see the world and dreams of a holiday in Vegas! Erin would love to be supported by people who share her interests and passions.
A commitment to a person-centred approach is essential and experience of working with people with people with Autism would be helpful. The ability to listen to and value the views and opinions of Erin is key, and to offer her good advice around living her best life whilst keeping herself safe and secure.
Applicants should be able to work flexibly as part of the team, we provide 24 hour support each day with shift patterns including early shifts, backshifts, evenings, weekends, and sleepovers.
Key provides excellent professional supervision, support, and training, including access to the SVQ Framework and a chance to really make a difference to people’s lives.
We are passionate about being the best employer we can be, ensuring our staff feel supported and valued in their roles. As well as being part of a supportive, local team, you will be eligible for the following:
- Competitive annual leave and company sick pay
- Enhanced pay for work on targeted Public Holidays
- Paid Membership of Disclosure Scotland’s PVG Scheme
- SSSC annual registration fee paid
- Full, in-depth training for your role
- Fully funded SVQ qualification with support provided to achieve this
- Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues
- A Workplace Pension
- Free access to occupational health support
- Credit Union Membership
Join us and make every day matter for Erin! No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract because you have other commitments, we also have opportunities to join our register of relief workers who provide support based on their availability.
We would encourage you to submit your application at the earliest convenience as we may be able to offer interview at an earlier date to shortlisted candidates.
If you would like to arrange an informal chat to find out more, please contact Robin Dick, Support & Development Manager on 01236 441918 or email robin.dick@key.org.uk
- Schedule 9 of the Equality Act 2010 applies in relation to the occupational requirement for this post.
Required Criteria
Skills Needed
About The Company
People we support are actively involved in everything we do through our strong partnership with TAG (The Advisory Group) – a Scottish Charitable Incorporated Organisation run by disabled people. TAG supports people to play a central role, alongside our Board of Directors, in shaping the strategic direction of the organisation and ensuring the quality of our services. You can find out more about Key and TAG’s partnership here.
Company Culture
For over 30 years, Key has been making a positive impact in the lives of countless individuals across Scotland. Their commitment to person-centered support and community inclusion continues to be a driving force behind their work.
Company Benefits
-
31 days annual leave inclusive of public holidays
-
Public holidays are paid at double time
-
Company sick pay
-
Full training provided
-
Fully funded SVQ qualification with support given to achieve this
-
Paid PVG Membership
-
Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
-
Registered with Concert for Carers
-
Eligible to register for a Costco Membership
-
Credit Union Membership
-
Cycle to Work Scheme
-
Employee Assistance Programme
-
Pension Contributions
-
Charity Worker Discounts
Vacation, Paid time off, Paid sick days, Cycle to work, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Employee Recognition Scheme, Progression opportunities
Salary
£12.00 – £12.50 per hour
