Sustainable Housing Support Worker

Job Description

Job Description

Kenect Recruitment is hiring a Sustainable Housing Support Worker !

Join Kenect Recruitment, today.

We’re Kenect Recruitment, and we provide job seekers with the fastest way to find temporary work that fits their lifestyles, giving you the choice over where, when, and how you work.

We’re looking for energetic, enthusiastic individuals with a can-do attitude to work as a Sustainable Housing Support Worker for our well-established client

Job Title: Sustainable Housing Support Worker
Location: EN1 3ES

Shift Pattern: Monday – Friday 09.00 – 17.00

Pay rate: £18.09 per hour

Main Purpose of the Job:

Enfield’s Street Homelessness Service was established to operationalise the Council’s strategic aim of ending rough sleeping.

The Street Homelessness Accommodation Team will provide housing support services across supported housing projects including those that have been housed in the Private Rented Sector. PRS Access Officer Support Workers will:

• deliver proactive support to applicants with multiple and complex support needs to help maintain accommodation
• Provide and advice and support service to vulnerable clients, focussing tenancy sustainment.
• Support the co-ordination of all activities in conjunction with all agencies that Support the client, while maintaining the Council’s standards in relation to customers/internal customers and other stakeholders alike.
• To carry a caseload of customers and lead on on-going support and direction through the casework management approach.
• Work with internal and external agencies to ensure clients have access to services which meet as many of their needs as possible
• Ensure client details are entered onto a case management system timely and accurately, providing information, reports and analysis to the Team Manager, as they may find necessary for the proper management of the service.
• Manage a caseload and ensure all aspects of support work is carried out in accordance with legislation, safeguarding, policies and procedures
• Contribute to efficient service delivery as an individual and as part of a team, in accordance with local policies procedures and legislation (including shift work where required)

Requirements:

Essential

• Ability assess, design, plan, implement Sustainable Housing Support Plans
• Ability to work independently using own initiative whilst remaining accountable to line management
• Experience of providing housing support to people who have experienced homelessness across a range of projects, including Housing First, Dispersed, Shared Accommodation and Private Rented Sector.
• Experience of providing housing support services to people who have experienced homelessness, including people with multiple and complex support needs, such as rough sleepers, people leaving prison/hospital, MAPPA
• Ability to ensure all aspects of casework is carried out in accordance with relevant legislation, safeguarding policies and initiatives set
• Ability to establish, develop and sustain effective working relationships with service users and partners.
• Ability to ensure service users’ casefiles and documentation is relevant and update and that data is accurately entered into the various IT systems
• Ability to constantly achieve performance targets and objectives
• Experience of working collaboratively to develop and deliver Sustainable Housing Support Plans
• Good knowledge of welfare, housing and homelessness policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service.

Job Types: Full-time, Contract
Contract length: 3 months

Pay: £18.09 per hour

Expected hours: 35 per week

Schedule:

• Monday to Friday

Education:

• Bachelor’s (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 27/01/2025
Expected start date: 02/02/2025