Job Description
Team Member (Front-of-House)
Part-Time | 20-Hour Contract
Overtime & Holiday Cover Available | Permanent Role
Weekdays, Evenings & Saturdays
Are you ready to become part of a 115-year legacy? Knights Fish & Chips, an award-winning, family-owned business steeped in history and tradition, is looking for a passionate, customer-focused Front-of-House Team Member to join our incredible team in Glastonbury.
What You’ll Do
As the face of our business, you’ll bring energy, enthusiasm, and exceptional customer service to every shift. You’ll work in a fast-paced, friendly environment where teamwork, attention to detail, and communication are key. Your mission? To create memorable experiences for every guest while upholding the values that have made Knights an industry leader for over a century.
Key Responsibilities
- Warmly greeting and serving customers both take-away and restaurant, handling orders and payments with a smile.
- Answering customer questions, sharing our deep knowledge of fish and chips, and providing recommendations.
- Boxing and serving food while collaborating seamlessly with the team during service.
- Assisting our kitchen crew as needed, ensuring smooth operations during busy periods.
- Taking pride in maintaining cleanliness and organization at the front of house and assisting with keeping the kitchen clean and tidy to ensure a safe and efficient working environment.
- Embodying the spirit of our family business and representing our award-winning brand.
What We’re Looking For
- A confident and charismatic personality – you’re the face of an iconic business!
- A strong sense of punctuality, reliability, and a great eye for detail.
- Excellent communication and time management skills to thrive in a fast-paced environment.
- Previous front-of-house experience or similar customer-facing roles is desirable but not essential.
- A passion for hospitality, food, and providing exceptional service.
Why Join Us?
At Knights, we’re more than just a fish and chip shop—we’re a community institution and a place where our team feels like family. You’ll have the chance to be part of something truly special, working in a fun, supportive environment while contributing to the success of an award-winning business.
Perks and Benefits
- Competitive pay (based on experience and age)
- Additional pay through tips
- Generous employee discount on our iconic fish and chips
- Refreshments and food provided during shifts
- The opportunity to grow within a family business that values its team members
If you have a big personality, a passion for customer service, and want to be part of a business that has been at the heart of Glastonbury for over a century, we can’t wait to hear from you!
How to Apply
Email your CV to: knightsfishandchips@gmail.com
Or visit us in person at:
5 Northload Street, Glastonbury, BA6 9JJ
Come and join a business where history, community, and excellence come together—and where you can help shape our next chapter!
Job Types: Full-time, Permanent
Pay: £12.21-£13.00 per hour
Expected hours: No less than 20 per week
Additional pay:
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Holidays
- Overtime
- Weekend availability
Experience:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Application deadline: 25/07/2024