Telemarketing Executive

Job Description

About Medaco

Would you like to join a small but growing team based in Bristol who have customers at the heart of everything we do?

Medaco has been servicing and installing moving and handling equipment for patients throughout the UK since 1998. We are proud to supply and service patient handling equipment to the NHS, care homes, hospices, and special schools, and our team is committed to delivering the very best level of customer service.

We focus on our customer’s clients – their patients – they’re the ones that we get up and go to work for each morning. We believe in forming long-term relationships with our customers, sharing our expertise in offering a range of products and services that enable independence, the best level of support for patients, carers, and managers.

The Opportunity

The Internal Sales Executive will be responsible for managing and developing their own accounts.

• Identify and develop new business opportunities for your sector.
• Carry out telemarketing activities to generate and follow up on leads.
• Initiate contact with leads from other sources (e.g., marketing) and ensure appropriate follow-up.
• Manage and nurture leads until they are transferred to the External Sales team.
• Conduct follow-up activities to ensure customer satisfaction and secure repeat business.
• Monitor and analyse sales performance metrics, providing regular reports and recommendations for improvement.
• Collaborate with other departments, such as marketing and customer service, to ensure a cohesive approach to sales and customer engagement.
• Update and maintain the CRM system.
• Manage and oversee a small number of key customer accounts.

What you will bring to the role

• Proven experience in business development or sales, ideally in a similar industry.
• Strong communication skills, both verbal and written and ability to build rapport.
• Excellent organisation skills with ability to manage multiple priorities
• Self motived who thrives in fast paced environment and driven by results

Hours of work: 8am – 5pm

Based on site

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person