Are you ready to help revolutionise transport and join the UK’s largest Digital Freight Business? Our Future is digital, and Our Future is NOW! This is your opportunity to join our incredible team and help transform the way the transport industry works.

Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO₂ into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint.

DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We’re driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better – for everyone.

About you

You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done!

You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry.

Training/Quality Manager Responsibilities:

Training

• Create, maintain, continually develop & deliver an induction plan/training program fit for our ever developing business and ways of working with our customer base.

• Create, maintain, continually develop & monitor/escalate appropriately a process confirmation program to ensure colleagues adhere to SOP’s & WI’s. Supporting the business whereby colleagues are always complaint under the Ops Management team.

• In line with role, regularly review and produce reports/presentations regarding training/compliance communicating to the business

• Where potentially required, track & manage costs relating to any training program

• Working with the business to understand, create, deliver & maintain a training program fit to support peak requirements

• Create/build/develop & maintain relations between all colleagues of the business. While also incorporating collaboration with hauliers and customers

• Act as the site point of contact for any training queries/requirements

Quality

• Champion the DigiHaul quality agenda and ensure SOP’s & WI’s are fit for purpose (creating where required), ensuring they are always up to date

– Ensuring the appropriate documentation/comms are in place reference any agreed changes. Where gaps in SOP’s & WI’s are identified – the relevant documents are amended and maintained (inc comms) in line with the quality agenda

• Create, embed and promote our quality agenda

– Create, maintain, continually develop the quality agenda program – to execution & ensure adherence

• Prioritise short term v long term developments to maximise operational impact and build long term scalable solutions

Business Continuity Management (BCM)

• Create, maintain & monitor our BCM program to ensure DigiHaul has a robust plan for any eventuality

• Ensure all colleagues of DigiHaul understand our BCMs and how to action next steps if and when required

• Regularly review, ensuring routine BCM audits/tests are conducted within required time frames and any actions post audit are closed ASAP

• Ensure those who require training, are done so in line with training program

What do you need to be a Training/Quality Manager?

• A general understanding of the UK&I Transport/Supply Chain industry

• Ability to work with key stakeholders at multiple layers within the business and outside of the business

• Able to work on own initiative

• Experienced in statistical recording and reporting

– Excellent communication – with the ability to manage delivery of activities across multiple functions and through multiple stakeholders

• Previous experience of Microsoft office / databases

• Organised, with the ability to adapt to a rapidly changing environment

• Excellent Microsoft office skills

– Strong facilitation and coaching skills – able to manage & influence cross departmental

What will you get in return as a Training/Quality Manager?

You will receive access to a variety of our excellent benefits which in addition to an attractive salary include:

• 33 days holiday

• 15% non-contractual bonus

• Access to Pension Scheme plans

• Access to Private Medical Cover

• Access to Employee Benefit Portal including retail discounts

• Access to Cycle to Work scheme*

• Access to Employee Assistance Programme

• Access to Electric Vehicle Salary Sacrifice lease scheme*

• Birthday vouchers

• Health Assessments*

• Training, development opportunities and more

• subject to T&Cs

What you’ll need to do next?

Joining the DigiHaul family is easy! If you feel that you meet the criteria of this Training/Quality Manager role, simply apply online, uploading an up-to-date CV with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.