Drove veterinary hospital

Veterinary Receptionist

23/01/2025
part-time
Apply Now
Deadline date:
£11 - £11 / hour

Job Description

Client Care Team Vacancy –

Monday – Friday 4.00pm-8.30pm

Plus 1 in 5 Saturdays 8.30am-5.00pm

This position is based at our hospital, 252 Croft Road, Swindon, SN1 4RW

Permanent Contract

The Drove Veterinary Hospital is looking for a smart, caring, motivated individual, who is able to work on their own initiative, remain calm and efficient under pressure and manage their time well.

The role will be to provide a first class service to our clients both face to face and over the phone, help with general enquires, dispense drugs, assist vets and maintain a clean & tidy reception area.

Our ideal applicant will be warm and welcoming, be PC literate with good numeracy and literacy skills. We are looking for someone who is enthusiastic, organised and can work well as part of a team. You will need to be a good communicator and have an excellent sense of humour.

Previous experience in a veterinary environment will be advantageous, although full training will be given.

Job Types: Part-time, Permanent

Pay: £11.44 per hour

Benefits:

  • On-site parking

Experience:

  • Customer service: 1 year (preferred)

Licence/Certification:

  • Full UK Driving Licence (preferred)

Work Location: In person

Application deadline: 31/01/2025

Related Jobs

Medivet group

Veterinary Receptionist

22/01/2025
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Greenwich practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Drove veterinary hospital

Veterinary Receptionist

22/01/2025
Temporary
Apply Now
Deadline date:
£11 - £11 / hour

Job Description

Job description

Client Care Team Vacancy – 20.5 – 30 hours a week

Wednesday to Friday

Plus 1 in 3 Saturdays 11.00am-5.00pm

This position is based at our Abbey Meads branch , Elstree Way Swindon Sn25 4YX

Tempory Contract ( Maternity cover)

Drove Veterinary Hospital is a fully independent practice with a tier 3 hospital and network of branch surgeries.

We are looking for a smart, caring, motivated individual, who is able to work on their own initiative, remain calm and efficient under pressure and manage their time well.

The role will be to provide a first class service to our clients both face to face and over the phone, help with general enquires, dispense drugs, assist vets and maintain a clean & tidy reception area.

Our ideal applicant will be warm and welcoming, be PC literate with good numeracy and literacy skills. We are looking for someone who is enthusiastic, organised and can work well as part of a team. You will need to be a good communicator and have an excellent sense of humour.

Previous experience in a veterinary environment will be advantageous, although full training will be given. In return you will be eligible for a host of benefits including a generous staff discount and CPD budget.

Job Types: Part-time, Temporary
Contract length: 9 months

Pay: £11.44 per hour

Expected hours: 20.5 – 30 per week

Benefits:

  • On-site parking

Schedule:

  • Day shift

Experience:

  • Veterinary Receptionist: 1 year (preferred)
  • Customer Service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Application deadline: 31/01/2025

Medivet group

Veterinary Receptionist

14/01/2025
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Sutton practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role is entitled to an additional location uplift of 6%
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

13/01/2025
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Sutton practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week.
This role is entitled to an additional location uplift of 6%.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

10/01/2025
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistants) to join our Hampstead Village practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week and some weekends.
This role is entitled to an additional location uplift of 6%.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

31/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity
We are seeking a Veterinary Receptionist (Client Care Assistant) to join our Sutton 24 Hour practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Consistently deliver exceptional care to clients.
  • Support with operations and procedures.
  • Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
  • Ensure the completion of all pre and post operation activity.
  • Complete patient transfers to out of hours or enhanced care.
  • Dispense any medication required under the guidance of the Veterinary team.
  • Ensure compliance with all regulatory, practice and operational standards.
Your Skills and Experience
  • Experience of working as part of a team and building positive working relationships with colleagues.
  • Able to provide exceptional care to clients and patients.
  • Client care skills, with the ability to remain calm under pressure.
  • Able to prioritise a range of tasks and own workload.
  • Flexible and willing to learn.
  • An understanding of the purpose and importance of regulation and compliance.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Epsom Fir Tree practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
part-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Epsom Pound Lane practice for 20 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
20 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity
We have an exciting opportunity for a Veterinary Receptionist (Client Care Assistant) to join our lovely team at Medivet Pype Hayes Practice.
Ongoing training is provided as relevant to your role and exclusive company discounts and rewards. Medivet is growing rapidly and it’s an exciting time to join us – we encourage growth and development within your role as well as excellent career prospects and flexibility.
This role is full time, 40 hours per week, Monday to Friday.
Shifts typically alternating between 8 am – 5pm and 10 am – 7pm with 1 in 4 weekends required.
This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
Prior medical or veterinary administration experience a large advantage but not essential.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21.
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity
We have an exciting opportunity for a Veterinary Receptionist (Client Care Assistant) to join our lovely team at Medivet Enfield 24 Hour Practice.
Ongoing training is provided as relevant to your role and exclusive company discounts and rewards. Medivet is growing rapidly and it’s an exciting time to join us – we encourage growth and development within your role as well as excellent career prospects and flexibility.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21.
This role is full time, 40 hours per week, Monday to Friday. Shifts typically alternating between 8 am – 5pm and 10 am – 7pm with 1 in 4 weekends required.
This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
Prior medical or veterinary administration experience a large advantage but not essential.
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Stoke Newington practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
This role is entitled to an additional location uplift of 6%
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration:
National Minimum Wage
The Opportunity:
We are seeking a full time Veterinary Receptionist (Client Care Assistant) to join our Dalston practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity:
We are seeking a full time Client Care Assistants to join our Hendon practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
part-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity
We are seeking a part time Veterinary Receptionist (Client Care Assistant) to join our 24 hour Richmond practice, on Saturday and Sunday. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
16 hours a week – 08:00 – 17:00 – Saturdays and Sundays
This role is entitled to an additional location uplift of 6%
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Consistently deliver exceptional care to clients.
  • Support with operations and procedures.
  • Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
  • Ensure the completion of all pre and post operation activity.
  • Complete patient transfers to out of hours or enhanced care.
  • Dispense any medication required under the guidance of the Veterinary team.
  • Ensure compliance with all regulatory, practice and operational standards.
Your Skills and Experience
  • Experience of working as part of a team and building positive working relationships with colleagues.
  • Able to provide exceptional care to clients and patients.
  • Client care skills, with the ability to remain calm under pressure.
  • Able to prioritise a range of tasks and own workload.
  • Flexible and willing to learn.
  • An understanding of the purpose and importance of regulation and compliance.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs

Medivet group

Veterinary Receptionist

19/12/2024
full-time
Apply Now
Deadline date:

Job Description

Remuneration
National Living Wage
The Opportunity
We have an exciting opportunity for a Veterinary Receptionist (Client Care Assistant) to join our lovely team at Medivet Camberwell 24 Hour practice.
Ongoing training is provided as relevant to your role and exclusive company discounts and rewards. Medivet is growing rapidly and it’s an exciting time to join us – we encourage growth and development within your role as well as excellent career prospects and flexibility.
This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
Prior medical or veterinary administration experience a large advantage but not essential.
40 hours a week
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21
Plus an additional location uplift of 6%.
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
  • Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Process any repeat prescription order requests.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience
  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
  • Able to prioritise a range of tasks and own workload.
  • Good numeracy skills, with the ability to manage payments and cash up.
  • Experience in using online appointment booking systems.
  • Administration skills and experience
  • Trustworthy and responsible
Desirable:
  • Previous veterinary receptionist experience.
  • Social media/website content management.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Related Jobs