Microcom training

Entry Level Business and Administration Assistant

21/01/2025
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Deadline date:
£12500 - £16000 / year

Job Description

THIS JOB IS DESIGNED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING FOR THEIR FIRST FULL TIME JOB.

Job purpose

This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes.

The role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.

Key Responsibilities:

Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.
Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.
Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.
Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.
Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.

What will I learn?

You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.

What qualifications or qualities are required?

  • Self-motivated with an appetite for continued learning and development.
  • Highly customer focused, with customer service work experience desirable.
  • Computer literate along with accurate and speedy keyboard skills.
  • Effective time management and prioritisation skills.
  • Educated to Higher Level preferred
  • National 5 qualifications (Absolute) & 2 Highers (Preferred).
  • Maths or English must be present.

Job Types: Full-time, Apprenticeship

Pay: £12,500.00-£16,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person