Sales Advisor

Job Description

Are you passionate about delivering excellent customer experiences? Xtra Space in Belfast is seeking a friendly, proactive, and professional individual to join our team as a Sales Advisor/Customer Service Representative.

What you will do:

• Assist customers with inquiries about our storage solutions, in person, over the phone and online.
• Help customers choose the right storage options to meet their needs and upsell additional services or products.
• Manage bookings, update records, and maintain accurate customer data.
• Handle payments, issue invoices, and manage account-related queries.
• Address and resolve customer queries in a professional and timely manner.
• Work closely with other team members to deliver a seamless customer experience.
• Van collections for customers as a part of our Free Collection Service.
• Help with cleaning all areas when needed and keeping your work areas clean and tidy.
• Comply with company health & safety procedures at all times.

What you will need:

• Previous sales/customer service experience would be considered advantageous.
• A friendly approach with a passion for selling.
• Strong verbal and written communication skills to interact effectively with customers and colleagues.
• The ability to think on your feet and resolve issues calmly and efficiently.
• Good attention to detail and the ability to manage multiple tasks at the same time.
• Proficiency with computer systems, including Microsoft Office. Training will be provided for self-storage-specific software.
• A full drivers licence.

Xtra Space is Belfast’s premier self-storage facility providing stress free storage solutions for households, individuals and businesses.

To apply, simply email a copy of your CV to info@xtraspaceni.com

Hours of work: Full or Part Time hours will be considered

Location: 3 Alexander Rd, Castlereagh, Belfast BT6 9HP

Salary: £25,000 per annum pro rata

We are an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: From £25,000.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 10/02/2025
Reference ID: SA-01-25